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features 2.5 out of 5 stars
design 1.5 out of 5 stars
support 1.5 out of 5 stars

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What is RepairShopr?

RepairShopr is an all-encompassing software solution tailored for repair shops and various types of businesses. Whether you're operating a part-time venture or a full-service computer repair facility with multiple locations, our platform is designed to meet your needs. By utilizing RepairShopr's Workflow, you can significantly enhance the efficiency of your shop. The integrated communication features foster strong customer relationships, while the Leads and Marketing Tools help generate repeat business and attract new clientele. This robust platform goes beyond a standard CRM, functioning as a powerful integrated marketing solution. You can test RepairShopr for free to determine if it aligns with your business requirements. It seamlessly integrates with Quickbooks, Xero, Slack, eTech Parts, PayPal, eTech Calendar, Cloud Print, RepairTech, and numerous other services. Our software encompasses CRM, ticketing, billing, invoicing, automated marketing, 3-way email capabilities, POS system inventory, and scheduling. Additionally, it offers mobile phone repair, inventory management, automated ordering, refurbishments, and accessories POS, along with a time clock feature. No matter your industry—be it bike repairs, jewelry and watch services, scuba gear, automobiles, small engines, drones, shoe repairs, or IT services—we've got the solutions to support your business. With RepairShopr, you can manage it all from a single platform, streamlining your operations and driving success.

What is FixVault?

FixVault is a cloud-based software specifically designed for businesses engaged in electronics repairs. It enables the thorough documentation of repair tickets that may include IMEI or serial numbers, unlock codes, device conditions, and images, all while supporting multiple devices per ticket. Staff members are empowered to manage estimates, obtain customer e-signatures, create invoices and credit notes, provide repair status updates, keep warranty records, and deliver after-sales support, including online tracking for customers. The point of sale system includes a French fiscal journal, which aids in generating closings and Z reports seamlessly. Moreover, the parts inventory system efficiently handles variants, barcodes, IMEI tracking, supplier details, and purchase orders, ensuring effective stock management. This all-encompassing software also supports device buybacks and keeps police-register records, while offering communication channels through SMS, email, WhatsApp, and Messenger, in addition to utilizing AI for more accurate estimates and diagnostic assistance. Repair shops can conveniently integrate compatible payment terminals and utilize various online payment methods. Specifically tailored for independent repair businesses and small chains that service phones, tablets, computers, consoles, and e-scooters, FixVault functions directly in a web browser and guarantees that data is stored in France, supplemented by nightly encrypted backups to ensure data security and reliability. Its intuitive interface combined with a wealth of robust features makes FixVault a powerful tool for significantly boosting the operational efficiency and customer service capabilities of electronics repair shops, ultimately leading to increased customer satisfaction.

Media

Media

Integrations Supported

CyberFOX AutoElevate
Domotz
Easyflow
Hudu
IT Portal
KonnectzIT
NinjaOne
ScalePad
ScalePad Lifecycle Manager
Square POS
Square Payments
Square for Retail
Stackreaction
TechSuite
Warranty Wizard
Wufoo
Zapier

Integrations Supported

Facebook Messenger
SumUp
WhatsApp

API Availability

API Availability

Has API

Pricing Information

$59.99 per month
$49.99 per month if billed annually
Free Version
Free Trial Offered?

Pricing Information

€49/month
The Essential plan is €49/month, including VAT. A 14-day full-access trial requires a payment card; no charge is made during the trial, and the subscription begins afterward unless canceled. The subscription has no commitment and can be canceled at any time.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

RepairShopr

Date Founded

2010

Company Location

United States

Company Website

www.repairshopr.com

Company Facts

Organization Name

E.repare

Date Founded

2016

Company Location

France

Company Website

fixvault.fr

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

HVAC

Billing & Invoicing
Customer Database
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Jewelry Store Management

Appraisal Management
Commission Management
Customer Purchase History
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Plumbing

Billing & Invoicing
Customer Database
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Point of Sale

Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Multi-Location
Retail POS
Returns Management
eCommerce Integration

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking

Categories and Features

Repair Shop

Not specified

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