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What is RepairTRAX?

RepairTRAX is an all-in-one software solution specifically crafted for online repair businesses, operating as a point-of-sale (POS) system that effectively creates work orders, repair tickets, and service tickets for diverse repair sectors. This adaptable software not only oversees all elements of repair tickets but also monitors parts and labor, promoting efficient workflows. Furthermore, it bolsters customer interaction with an automated messaging feature that provides real-time updates to clients through email or text, reducing the burden on technicians and ensuring that customers remain informed throughout the repair journey. By utilizing RepairTRAX, repair shops can concentrate on providing outstanding service, all while enjoying a smooth and effective management system that is customized to meet their operational requirements. This innovative solution ultimately empowers businesses to enhance productivity and customer satisfaction simultaneously.

What is CCManager?

CCManager is a cloud-based solution specifically designed for repair shops that provide services for mobile devices, computers, printers, and other electronic equipment. This application simplifies the management of customer information and repair requests, allowing personnel to capture device images and utilize QR codes while keeping tabs on each task throughout the entire service process. Moreover, it includes tools for managing inventory, processing point-of-sale transactions, handling accounts receivable, and accepting partial payments, as well as features for cash register reconciliation. Repair shops can effortlessly relay repair status updates to customers through WhatsApp, produce thermal receipts, and manage both sales and service tasks on a unified online platform. Tailored for independent repair ventures and service groups, CCManager seamlessly integrates the various stages of intake, repair tracking, payment processing, and overall shop operations without the need for any local server setup. This all-encompassing tool not only streamlines workflows but also allows businesses to prioritize exceptional service delivery while effectively handling their administrative functions. By adopting CCManager, repair shops can significantly enhance their operational productivity and customer satisfaction.

Media

Media

No images available

Integrations Supported

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

$30.00/month

Pricing Information

$15/month
International monthly pricing starts at $15 USD. Local monthly prices are also offered in several currencies, including COP, MXN, ARS, CLP and PEN. A seven-day trial provides access to the selected plan’s features.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

RepairTRAX

Date Founded

1998

Company Location

United States

Company Website

www.repairtrax.com

Company Facts

Organization Name

C&C Especialistas

Company Location

Colombia

Company Website

ccmanager-app.com

Categories and Features

Repair Shop

Barcode Support
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Work Order Management

Work Order

Contract Management
Inventory Control
Preventive Maintenance
Quotes / Estimates
Scheduling

Categories and Features

Repair Shop

Not specified

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