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What is RepairTRAX?

RepairTRAX is an all-in-one software solution specifically crafted for online repair businesses, operating as a point-of-sale (POS) system that effectively creates work orders, repair tickets, and service tickets for diverse repair sectors. This adaptable software not only oversees all elements of repair tickets but also monitors parts and labor, promoting efficient workflows. Furthermore, it bolsters customer interaction with an automated messaging feature that provides real-time updates to clients through email or text, reducing the burden on technicians and ensuring that customers remain informed throughout the repair journey. By utilizing RepairTRAX, repair shops can concentrate on providing outstanding service, all while enjoying a smooth and effective management system that is customized to meet their operational requirements. This innovative solution ultimately empowers businesses to enhance productivity and customer satisfaction simultaneously.

What is HelloClient?

A user-friendly and dependable platform crafted to optimize service workflows and manage orders effectively within your repair shop, enabling you to concentrate on business growth. Create a customized customer database that monitors all ticket histories and purchases, while also allowing you to keep essential notes and send timely alerts. You can delegate tasks to staff, update ticket statuses, and incorporate services and products, guaranteeing a seamless payment experience. Invoices can be generated effortlessly, and you will gain a comprehensive view of your income and expenses, providing you with accurate insights into your financial performance. Unlike other applications that charge for premium features or impose restrictive plans, all new features and updates come at no extra cost, which sets us apart. HelloClient excels with no limits on user counts or ticket numbers, meaning you won't face additional fees for adding users; instead, your payment is solely based on the number of locations you manage. Your data is securely protected and remains accessible even during overdue payments, as we prioritize strong security measures and regular backups to keep your information safe. Additionally, this intuitive platform not only boosts your operational efficiency but also supports the growth of your repair business, making it an invaluable tool in your arsenal. With our commitment to continuous improvement, you can trust that your business will always be equipped with the latest advancements in technology.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$30.00/month
Free Trial Offered?
Free Version

Pricing Information

$9 per location per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RepairTRAX

Date Founded

1998

Company Location

United States

Company Website

www.repairtrax.com

Company Facts

Organization Name

HelloClient

Date Founded

2017

Company Location

United Kingdom

Company Website

helloclient.io

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

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