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What is RepairTRAX?

RepairTRAX is an all-in-one software solution specifically crafted for online repair businesses, operating as a point-of-sale (POS) system that effectively creates work orders, repair tickets, and service tickets for diverse repair sectors. This adaptable software not only oversees all elements of repair tickets but also monitors parts and labor, promoting efficient workflows. Furthermore, it bolsters customer interaction with an automated messaging feature that provides real-time updates to clients through email or text, reducing the burden on technicians and ensuring that customers remain informed throughout the repair journey. By utilizing RepairTRAX, repair shops can concentrate on providing outstanding service, all while enjoying a smooth and effective management system that is customized to meet their operational requirements. This innovative solution ultimately empowers businesses to enhance productivity and customer satisfaction simultaneously.

What is RepairShopr?

RepairShopr is an all-encompassing software solution tailored for repair shops and various types of businesses. Whether you're operating a part-time venture or a full-service computer repair facility with multiple locations, our platform is designed to meet your needs. By utilizing RepairShopr's Workflow, you can significantly enhance the efficiency of your shop. The integrated communication features foster strong customer relationships, while the Leads and Marketing Tools help generate repeat business and attract new clientele. This robust platform goes beyond a standard CRM, functioning as a powerful integrated marketing solution. You can test RepairShopr for free to determine if it aligns with your business requirements. It seamlessly integrates with Quickbooks, Xero, Slack, eTech Parts, PayPal, eTech Calendar, Cloud Print, RepairTech, and numerous other services. Our software encompasses CRM, ticketing, billing, invoicing, automated marketing, 3-way email capabilities, POS system inventory, and scheduling. Additionally, it offers mobile phone repair, inventory management, automated ordering, refurbishments, and accessories POS, along with a time clock feature. No matter your industry—be it bike repairs, jewelry and watch services, scuba gear, automobiles, small engines, drones, shoe repairs, or IT services—we've got the solutions to support your business. With RepairShopr, you can manage it all from a single platform, streamlining your operations and driving success.

Media

Media

Integrations Supported

Integrations Supported

Axis LMS
Domotz
Easyflow
HappySat
Hudu
IT Portal
Integrately
KonnectzIT
NinjaOne
Quickwork
ScalePad
ScalePad Lifecycle Manager
Square Appointments
Square POS
Square Payments
Square for Retail
Stackreaction
TechSuite
Zapier
vCIO Hero

API Availability

API Availability

Pricing Information

$30.00/month

Pricing Information

$59.99 per month
$49.99 per month if billed annually
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

RepairTRAX

Date Founded

1998

Company Location

United States

Company Website

www.repairtrax.com

Company Facts

Organization Name

RepairShopr

Date Founded

2010

Company Location

United States

Company Website

www.repairshopr.com

Categories and Features

Repair Shop

Barcode Support
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Work Order Management

Work Order

Contract Management
Inventory Control
Preventive Maintenance
Quotes / Estimates
Scheduling

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

HVAC

Billing & Invoicing
Customer Database
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Jewelry Store Management

Appraisal Management
Commission Management
Customer Purchase History
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Plumbing

Billing & Invoicing
Customer Database
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Point of Sale

Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Multi-Location
Retail POS
Returns Management
eCommerce Integration

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking

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