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What is Reply Pro?

Eliminate silos within departments and streamline IT operations while addressing inefficiencies through Reply Pro's extensive range of tools. Engaging all your departments in the customer experience (CX) journey not only enhances customer satisfaction but also reveals new opportunities for revenue generation. Our solution integrates all customer engagement channels into a single, user-friendly inbox, providing essential tools and automation that reduce costs while ensuring seamless interactions with customers. With the sophisticated features of Reply Pro, you can scale authentic customer engagement effectively, enhance reporting capabilities, and simplify resolution processes, all while minimizing expenses related to software and staffing. Furthermore, our platform lets you monitor and respond to online reviews from prominent websites, enabling the collection of valuable first-party feedback. We also support the development and optimization of third-party profiles and localized pages, which significantly increases traffic, encourages engagement, and draws new customers to your enterprise. Ultimately, leveraging our tools allows your organization to achieve enhanced operational efficiency and foster stronger relationships with your customers. By prioritizing these strategies, you can create a more resilient business model that thrives in a competitive landscape.

What is LocalImpact?

LocalImpact is a reputation management platform designed to help businesses collect more customer reviews and manage their online reputation. With LocalImpact, businesses can automatically send review requests by SMS, email, or shareable links to encourage customers to leave reviews on Google and other major review sites. All reviews are synced into one dashboard so teams can easily monitor feedback and respond quickly. The platform also helps businesses showcase their best reviews. Display customer reviews on your website using customizable widgets and share them across social media to build trust with potential customers. By simplifying review collection and management, LocalImpact helps businesses strengthen their online reputation, improve search visibility, and attract more customers.

Media

Media

Integrations Supported

Integrations Supported

Facebook
Google Business Profile
Zapier

API Availability

API Availability

Pricing Information

$29 per month
Free Version

Pricing Information

$19/month
Discounts available for multi-location businesses.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Basedin

Date Founded

2013

Company Location

United States

Company Website

replypro.io

Company Facts

Organization Name

LocalImpact

Date Founded

2017

Company Location

Canada

Company Website

localimpact.com

Categories and Features

Reputation Management

Response Management
Review Generation
Review Monitoring

Categories and Features

AI Review Management

Not specified

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
White Label

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