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What is Repstor custodian?

Custodian effectively manages and protects your case and email information in Microsoft 365 by improving SharePoint's capabilities for optimal case management. It provides secure and user-friendly features that allow for case handling directly within the Microsoft 365 ecosystem, easily accessible through Microsoft Outlook. Users can leverage SharePoint sites and lists to store content relevant to their cases, ensuring organized access. Each type of case can be systematically organized with metadata, workflows, and policies that promote consistency. Furthermore, it supports the development of customized case templates designed for different case categories, offering foundational structures for new cases. The adaptability of these templates, along with the efficient case provisioning process and the ability to view case documents in Outlook through a comprehensive client, empowers organizations to utilize Custodian for effective SharePoint case management that users appreciate. This streamlined methodology not only boosts productivity but also cultivates a culture of proficient case management within the organization, ultimately leading to better outcomes for all parties involved. Additionally, the integration of these features fosters collaboration and communication among team members, further enhancing the overall case management experience.

What is AgileCase?

Interact effectively with your clients, keep a detailed record of all communications, update your knowledge regularly, and collaborate seamlessly with your peers. Manage cases through your workflow from initiation to resolution, ensuring they progress through key stages while monitoring their development closely. Protect your data by importing emails, documents, notes, and images from multiple sources, including external services. With AgileCase, you can efficiently store, back up, audit, and process your information. You can also add, update, or remove data securely, with changes being immediately reflected across the AgileCase platform, which streamlines your workflow and reduces the likelihood of mistakes. The intuitive interface facilitates smooth data entry and updates, enabling you to focus on the substance of your work rather than the intricacies of input processes. Each type of information is assigned a specific field type, which helps you maintain high standards of data quality. AgileCase complies with stringent security measures, ensuring that your information is well-protected and securely stored on our servers. We prioritize adherence to GDPR regulations, handling your data with the utmost responsibility and respect. Furthermore, our dedication to transparency guarantees that you can trust our practices are always aligned with your best interests, fostering a secure and efficient working environment. By utilizing these features, you can enhance both your productivity and data management capabilities.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Outlook
Microsoft SharePoint

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$25 per user per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Repstor

Date Founded

2012

Company Location

Ireland

Company Website

www.repstor.com/products/custodian/

Company Facts

Organization Name

AgileCase

Date Founded

2013

Company Location

United Kingdom

Company Website

www.agilecase.com

Categories and Features

HR Case Management

Not specified

Legal Case Management

Not specified

Categories and Features

Legal Case Management

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Corporations
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

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