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What is Repstor custodian?

Custodian effectively manages and protects your case and email information in Microsoft 365 by improving SharePoint's capabilities for optimal case management. It provides secure and user-friendly features that allow for case handling directly within the Microsoft 365 ecosystem, easily accessible through Microsoft Outlook. Users can leverage SharePoint sites and lists to store content relevant to their cases, ensuring organized access. Each type of case can be systematically organized with metadata, workflows, and policies that promote consistency. Furthermore, it supports the development of customized case templates designed for different case categories, offering foundational structures for new cases. The adaptability of these templates, along with the efficient case provisioning process and the ability to view case documents in Outlook through a comprehensive client, empowers organizations to utilize Custodian for effective SharePoint case management that users appreciate. This streamlined methodology not only boosts productivity but also cultivates a culture of proficient case management within the organization, ultimately leading to better outcomes for all parties involved. Additionally, the integration of these features fosters collaboration and communication among team members, further enhancing the overall case management experience.

What is NewgenONE Case Management Platform?

Case management employs specialized software to manage business cases from initiation to resolution. This approach combines human input with smart automation to improve overall efficiency. The journey to case resolution is frequently shaped by human decisions, unpredicted events, established rules and regulations, as well as changes in content status, rather than being dictated solely by predictable and predefined workflows. Moreover, this adaptable strategy provides organizations with the ability to respond effectively to a range of challenges that may develop throughout the case management process, ensuring a more responsive and tailored approach to each unique situation. Emphasizing flexibility, it allows firms to continually refine their methods in response to evolving circumstances.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Outlook
Microsoft SharePoint

Integrations Supported

Pismo

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Repstor

Date Founded

2012

Company Location

Ireland

Company Website

www.repstor.com/products/custodian/

Company Facts

Organization Name

Newgen Software

Date Founded

1992

Company Location

United States

Company Website

www.newgensoft.com

Categories and Features

HR Case Management

Not specified

Legal Case Management

Not specified

Categories and Features

Legal Case Management

Not specified

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