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What is Repup?

Optimize your feedback collection process by implementing automation, which eliminates the need for daily outreach to guests for their reviews. Capture all your ratings from online travel agencies, social media platforms, and various review sites in real-time, ensuring that you never miss out on crucial updates. We equip you with essential tools to manage your online reputation effectively, as prompt responses to negative feedback are vital. Using our user-friendly visual builder, you can craft personalized designs and questions that cater to the specific characteristics of your property. Given the uniqueness of each property, it is important that the questions highlight those distinct features. Why spend an hour each day collecting emails, entering guest data manually, and customizing outreach when our system can automate these tasks? Our seamless integration capabilities allow feedback requests to be sent to guests without any manual effort. Repup integrates effortlessly with all major property management systems, so feel free to reach out to confirm if your PMS is included in our integration options. By leveraging our service, you not only save valuable time but also foster better engagement with your guests, which can lead to higher satisfaction and more positive reviews. Additionally, this approach enables you to focus on enhancing the overall guest experience, driving further improvements in your hospitality offerings.

What is IntuitiveStay?

IntuitiveStay™ provides a specialized platform designed for guest feedback and staff evaluation, specifically crafted for independent hospitality establishments. Guests can share their immediate impressions by scanning a unique QR code during their stay, which is analyzed using the Guest Connection Score™ (GCS™)—a tailored framework that measures emotional intelligence through four essential aspects: Empathy, Resilience, Anticipation, and Recognition. In cases of low scores, staff receive instant notifications, enabling them to resolve issues before the guest departs, which helps to prevent negative feedback on review sites like Google and TripAdvisor. On the other hand, when visitors leave positive ratings, the system prompts them to share their thoughts publicly while the experience remains fresh in their minds. The dashboard available to owners contains real-time GCS™ data, daily summaries, and comparisons of guest ratings with staff self-assessments, highlighting the Reputation Gap between perceived services and the actual quality provided. This platform is designed for ease of use, requiring no integration with property management systems or introductory calls, making it accessible for operators. By implementing this forward-thinking strategy, the platform not only improves guest satisfaction but also boosts staff performance, ultimately contributing to a more successful hospitality experience. This emphasis on real-time feedback fosters a culture of continuous improvement within the business.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$89 per month
Free Trial Offered?
Free Version

Pricing Information

$27.99
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RepUp

Date Founded

2012

Company Location

India

Company Website

www.repup.co

Company Facts

Organization Name

IntuitiveStay

Date Founded

2026

Company Location

United Kingdom

Company Website

www.intuitivestay.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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