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What is ReputeMap?

ReputeMap is an all-encompassing software solution focused on efficiently managing Google reviews, specifically designed for local businesses and their affiliated agencies, covering the entire review process on Google. The platform enables users to effortlessly generate reviews via numerous channels like email, QR codes, or shareable links, ensuring that every customer has the chance to provide their feedback while adhering to FTC regulations by including easy opt-out options in every communication sent. It features a centralized inbox that allows users to monitor and respond to reviews from various locations, with the capability to filter by rating, sentiment, and response status; the inclusion of AI technology helps in crafting responses in the brand's voice, which can be swiftly approved and posted to Google with just one click, and reviews that receive ratings between one and three stars prompt immediate notifications through email, Telegram, or WhatsApp. For teams and agencies managing multiple locations, ReputeMap offers insightful dashboards that track key metrics such as ratings, review velocity, reply coverage, and response times, as well as the ability to create customized white-label PDF reports; furthermore, the platform is equipped with a REST API and a hosted MCP server that allows for scripts and AI tools to retrieve reviews and formulate responses. With a straightforward pricing structure catering to different needs—$29 per month for five locations, $39 for fifteen, and $49 for thirty, all with white-label options available—users can also benefit from a 14-day free trial that does not require a demo call, making it an ideal option for businesses aiming to improve their online reputation management. This comprehensive approach ensures that businesses can engage effectively with their customers and foster a positive online presence.

What is ReplyGenius?

ReplyGenius is an advanced AI tool designed for the analysis of customer reviews, capable of converting feedback into actionable insights in just 30 seconds. This innovative software evaluates reviews across various platforms such as Amazon, Trustpilot, and Google Maps. It produces detailed reports that encompass metrics like NPS (Net Promoter Score), sentiment analysis, key review drivers, and timeline visualizations. Additionally, the tool can swiftly process thousands of reviews, delivering exportable PDF reports to enhance decision-making and strategy development. With its efficiency, ReplyGenius empowers businesses to better understand customer sentiments and improve their services.

Media

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Media

No images available

Integrations Supported

Amazon
Google Business Profile
Telegram
Trustpilot
WhatsApp

Integrations Supported

Amazon
Google Business Profile
Telegram
Trustpilot
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$29/month
Free Version
Free Trial Offered?

Pricing Information

$18
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ReputeMap

Date Founded

2026

Company Website

reputemap.com

Company Facts

Organization Name

ReplyGenius

Date Founded

2023

Company Location

United States

Company Website

replygenius.ai

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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Popular Alternatives

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