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What is RequestPro?

RequestPro provides a powerful platform for managing public records requests, significantly reducing the administrative burden tied to the influx of Freedom of Information Act (FOIA) and Public Records Act (PRA) inquiries. The system allows users to handle requests that come through various channels, including email, mail, fax, phone, or voicemail, ensuring flexibility in communication. It incorporates predictive coding technology to recommend related past requests and suitable terminology, aiding users in crafting accurate responses. Agencies can personalize their public portals to showcase their individual branding and visual identity. Requesters enjoy the ability to search for information effortlessly, receive instant status updates online, and access a section for frequently asked questions. The platform also prioritizes data protection by enabling users to redact sensitive words, phrases, names, or any personally identifiable information from documents before sharing. Additionally, agencies have the option to create customized lists of exempted and protected information, which streamlines the request processing workflow. Effective communication regarding requests can be facilitated, tracked, and managed among different departments and staff, fostering improved efficiency and collaboration in the management of public records. This all-encompassing solution not only revolutionizes how agencies respond to public records requests but also enhances the transparency and accessibility of information for the public. Ultimately, RequestPro stands out as an essential tool for modern public records management.

What is Casepoint?

Casepoint serves as a reliable data discovery solution tailored for major corporations and governmental entities. By harnessing AI capabilities and sophisticated analytics, its comprehensive platform allows teams to efficiently gather, maintain, and uncover extensive data from a variety of sources, facilitating secure and responsive data workflows suitable for large enterprises. This empowers organizations to navigate complex data landscapes with greater ease and efficiency.

Media

Media

Integrations Supported

Integrations Supported

Box
Dropbox
Google
Microsoft 365
Slack

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RequestPro

Company Location

United States

Company Website

prarequests.com/features/

Company Facts

Organization Name

Casepoint

Date Founded

2008

Company Location

United States

Company Website

www.casepoint.com

Categories and Features

Categories and Features

Case Timeline

Not specified

eDiscovery

Case Analytics
Compliance Management
Discussion Threads
Document Indexing
Document Tracking
Full Text Extraction
Keyword Search
Metadata Extraction
Topic Clustering

Investigation Management

Data Management

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