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What is ResConcierge?

In the midst of your hectic schedule filled with various appointments, meetings, and courtroom duties, answering every phone call can prove to be quite difficult, leading to the risk of losing potential clients. If these calls go unanswered, it could result in missed chances for new business ventures. By leveraging our concierge service, you can enhance your clientele, increase revenue, and provide a level of customer support that reflects your outstanding legal expertise. Never miss out on a prospective client again; with Rescon, each incoming call is promptly addressed, enabling you to not only attract new clients but also nurture your existing relationships. Our committed team takes the initiative to comprehend the unique aspects of your legal practice, effectively becoming a vital extension of your firm. This partnership ensures that your clients experience a seamless and professional interaction every time they reach out, which not only streamlines your practice but also enhances your reputation within the legal community. By prioritizing client engagement, you contribute to a robust and thriving law practice.

What is AnswerFirst?

Our dedicated team of Virtual Receptionists is on hand 24/7, offering their expertise at a fraction of the cost of hiring a full-time receptionist for a standard 40-hour workweek. Studies show that there is an 80% chance that callers will hang up rather than leave a message in a voicemail system, with many disconnecting after just five rings. To address this issue, many companies are now choosing to outsource traditional telephone reception services. Our Customer Service Representatives, who possess professional training, can handle your incoming calls just like you would, with the capability of transferring calls to your office or mobile lines and providing detailed message-taking for prompt delivery. You can select our services to be available around the clock or limit them to peak hours, ensuring our support aligns with your business needs. It is vital to understand that failing to answer crucial revenue-generating or customer service calls can negatively impact your company's financial success. Moreover, AnswerFirst’s Customer Service Professionals are trained to manage your emails promptly, guaranteeing that no important communication slips through the cracks. By leveraging our services, you not only improve your business's response time but also strengthen relationships with your clients, fostering loyalty and trust in your brand. Ultimately, this proactive approach can lead to increased customer satisfaction and potential growth for your business.

Media

Media

Integrations Supported

Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM

Integrations Supported

Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ResConcierge

Date Founded

2014

Company Location

Untied States

Company Website

www.resconcierge.com/legal

Company Facts

Organization Name

AnswerFirst

Company Location

United States

Company Website

answerfirst.com/virtual-receptionist/

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