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support 5 out of 5 stars

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What is Resco Field Service+?

Resco Field Service+ revolutionizes field service operations by converting conventional service methods into efficient digital workflows. Designed for various sectors, including utilities, telecommunications, manufacturing, and energy, it integrates offline capabilities with sophisticated scheduling, routing, and data collection tools, ensuring teams maintain high productivity regardless of their location. By offering seamless connectivity with platforms like Dynamics 365 and Salesforce, Resco Field Service+ facilitates immediate access to data and updates while in the field, significantly minimizing manual data entry and eliminating the need for paper documents. Field technicians can utilize their mobile devices to capture images, scan barcodes, complete checklists, and view service histories, even in offline mode—a crucial feature for working in remote or busy environments. Among its standout features are user-friendly drag-and-drop customization options that empower teams to develop workflows, forms, and reports without requiring any coding skills. Additionally, its GPS and routing functionalities allow technicians to streamline their travel routes, while real-time insights enable supervisors to track job progress and manage resource allocation effectively from any location. Ultimately, Resco Field Service+ enhances the management of field operations, enabling organizations to boost response times, lower error rates, and significantly improve customer satisfaction levels, thereby transforming the landscape of service delivery.

What is Clik Jobs?

The mobile application for job management enables you to access your job sheets regardless of your location, even when you’re offline. Clik Jobs facilitates seamless connectivity between your mobile workforce and the office, eliminating the need for paper documentation. Field staff can retrieve all necessary information to efficiently complete their tasks using the Clik Jobs app for job sheets. Service engineers in the field have the capability to view, modify, and oversee their job sheets directly from their mobile devices. Additionally, they can clearly view all assignments allocated to their team in a well-organized format. You have the option to download jobs for offline viewing and editing, ensuring that all data and actions are available without an internet connection and will automatically sync once reconnected. The app also features a specific signature panel where clients can digitally sign job sheets without any special pen, simply by using their finger to create their signature. A memorable feature of Clik Jobs is the ability to attach photos taken at the customer's site directly to the job sheet, enhancing the documentation process. This functionality not only streamlines operations but also improves communication and record-keeping for every job completed.

Media

Media

No images available

Integrations Supported

CamCard
Docusign
Dropbox
Gmail
Google Drive
Microsoft Dataverse
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Exchange
Microsoft Fabric
Microsoft OneDrive
Microsoft Power BI
Microsoft SharePoint
SAP ERP
Salesforce

Integrations Supported

Android
Apple iOS
Clik Service
Google Maps
Microsoft 365

API Availability

Has API

API Availability

Pricing Information

55$/month per user
Field service automation, route planning, device management, premium support and mobile app with full offline.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Mac
On-Prem

Supported Platforms

Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Resco

Date Founded

1999

Company Location

Boston (MA), USA | Bratislava, Slovakia (Europe)

Company Website

www.resco.net/field-service/

Company Facts

Organization Name

Clik

Date Founded

2000

Company Location

United Kingdom

Company Website

www.cliksoftware.com/products/clik-jobs/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Home Services

Not specified

Inspection

Dispatch Management
Equipment Tracking

Preventive Maintenance

Inspection Management
Maintenance Scheduling
Mobile Access
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Dispatch Management
Job Management
Routing

Categories and Features

Work Order

Job Management
Scheduling
Task Management

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