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support 5 out of 5 stars

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What is Resco Field Service+?

Resco Field Service+ revolutionizes field service operations by converting conventional service methods into efficient digital workflows. Designed for various sectors, including utilities, telecommunications, manufacturing, and energy, it integrates offline capabilities with sophisticated scheduling, routing, and data collection tools, ensuring teams maintain high productivity regardless of their location. By offering seamless connectivity with platforms like Dynamics 365 and Salesforce, Resco Field Service+ facilitates immediate access to data and updates while in the field, significantly minimizing manual data entry and eliminating the need for paper documents. Field technicians can utilize their mobile devices to capture images, scan barcodes, complete checklists, and view service histories, even in offline mode—a crucial feature for working in remote or busy environments. Among its standout features are user-friendly drag-and-drop customization options that empower teams to develop workflows, forms, and reports without requiring any coding skills. Additionally, its GPS and routing functionalities allow technicians to streamline their travel routes, while real-time insights enable supervisors to track job progress and manage resource allocation effectively from any location. Ultimately, Resco Field Service+ enhances the management of field operations, enabling organizations to boost response times, lower error rates, and significantly improve customer satisfaction levels, thereby transforming the landscape of service delivery.

What is Etaprise?

Etaprise is a cutting-edge AI-driven platform designed to revolutionize the management of field service businesses, combining advanced technologies with user-friendly features to maximize productivity and customer satisfaction. With tailored solutions for both enterprise and residential sectors, Etaprise provides an all-in-one platform that integrates everything from lead generation and AI scheduling to asset management, invoicing, and inventory control. Leveraging powerful tools like augmented reality for remote assistance and knowledge AI for dynamic document retrieval, Etaprise enhances both on-site and back-office operations. It automates tedious tasks, enables hands-free management, and ensures efficient, real-time updates, providing businesses with comprehensive support for better decision-making and smoother workflows. From small handyman services to large-scale industrial operations, Etaprise offers a flexible and scalable solution to meet every field service need.

Media

Media

No images available

Integrations Supported

CamCard
Docusign
Dropbox
Gmail
Google Drive
Microsoft Dataverse
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Exchange
Microsoft Fabric
Microsoft OneDrive
Microsoft Power BI
Microsoft SharePoint
SAP ERP
Salesforce

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

55$/month per user
Field service automation, route planning, device management, premium support and mobile app with full offline.
Free Trial Offered?

Pricing Information

$51/month/user
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Mac
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Resco

Date Founded

1999

Company Location

Boston (MA), USA | Bratislava, Slovakia (Europe)

Company Website

www.resco.net/field-service/

Company Facts

Organization Name

Etaprise

Date Founded

2023

Company Location

United States

Company Website

www.etaprise.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Home Services

Not specified

Inspection

Dispatch Management
Equipment Tracking

Preventive Maintenance

Inspection Management
Maintenance Scheduling
Mobile Access
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Dispatch Management
Job Management
Routing

Categories and Features

Home Services

Not specified

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