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What is Resco Field Service+?

Resco Field Service+ revolutionizes field service operations by converting conventional service methods into efficient digital workflows. Designed for various sectors, including utilities, telecommunications, manufacturing, and energy, it integrates offline capabilities with sophisticated scheduling, routing, and data collection tools, ensuring teams maintain high productivity regardless of their location. By offering seamless connectivity with platforms like Dynamics 365 and Salesforce, Resco Field Service+ facilitates immediate access to data and updates while in the field, significantly minimizing manual data entry and eliminating the need for paper documents. Field technicians can utilize their mobile devices to capture images, scan barcodes, complete checklists, and view service histories, even in offline mode—a crucial feature for working in remote or busy environments. Among its standout features are user-friendly drag-and-drop customization options that empower teams to develop workflows, forms, and reports without requiring any coding skills. Additionally, its GPS and routing functionalities allow technicians to streamline their travel routes, while real-time insights enable supervisors to track job progress and manage resource allocation effectively from any location. Ultimately, Resco Field Service+ enhances the management of field operations, enabling organizations to boost response times, lower error rates, and significantly improve customer satisfaction levels, thereby transforming the landscape of service delivery.

What is Mantis?

Mantis® for Manufacturers offers an all-encompassing solution that allows businesses to effectively monitor their retail operations. With cutting-edge software at their disposal, sales teams can overcome common challenges associated with fieldwork, such as distance, time constraints, and the need for precision. By implementing Mantis, companies can quickly and reliably relay essential field information back to their main offices, thereby boosting overall operational efficiency. Mantis® for Merchandisers is designed to meet the dynamic needs of clients, providing real-time insights into product placements, shelf inventory, and the execution of promotions. This platform supports the concurrent collection and analysis of data from multiple stores across the country, guaranteeing that decision-makers have access to accurate and timely information. In addition, Mantis for Inspections modernizes the inspection process by eliminating the dependence on outdated paper forms, which simplifies the entire workflow. This forward-thinking method not only conserves time but also significantly improves the accuracy of data gathering, ultimately benefiting the entire organization. With its versatile features, Mantis ensures that businesses are well-equipped to adapt to the fast-paced retail landscape.

Media

Media

Integrations Supported

CamCard
Docusign
Dropbox
Gmail
Google Drive
HuLoop
Microsoft Dataverse
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Exchange
Microsoft Fabric
Microsoft OneDrive
Microsoft Power BI
Microsoft SharePoint
MightyMeld
SAP ERP
Salesforce
TestCaseLab
UNGUESS
Ubertesters

Integrations Supported

CamCard
Docusign
Dropbox
Gmail
Google Drive
HuLoop
Microsoft Dataverse
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Exchange
Microsoft Fabric
Microsoft OneDrive
Microsoft Power BI
Microsoft SharePoint
MightyMeld
SAP ERP
Salesforce
TestCaseLab
UNGUESS
Ubertesters

API Availability

Has API

API Availability

Has API

Pricing Information

55$/month per user
Free Trial Offered?
Free Version

Pricing Information

$29 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Resco

Date Founded

1999

Company Location

Boston (MA), USA | Bratislava, Slovakia (Europe)

Company Website

www.resco.net/field-service/

Company Facts

Organization Name

Metaworks

Date Founded

1996

Company Location

Canada

Company Website

www.metaworks.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Preventive Maintenance

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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