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What is Resco Field Service+?

Resco Field Service+ revolutionizes field service operations by converting conventional service methods into efficient digital workflows. Designed for various sectors, including utilities, telecommunications, manufacturing, and energy, it integrates offline capabilities with sophisticated scheduling, routing, and data collection tools, ensuring teams maintain high productivity regardless of their location. By offering seamless connectivity with platforms like Dynamics 365 and Salesforce, Resco Field Service+ facilitates immediate access to data and updates while in the field, significantly minimizing manual data entry and eliminating the need for paper documents. Field technicians can utilize their mobile devices to capture images, scan barcodes, complete checklists, and view service histories, even in offline mode—a crucial feature for working in remote or busy environments. Among its standout features are user-friendly drag-and-drop customization options that empower teams to develop workflows, forms, and reports without requiring any coding skills. Additionally, its GPS and routing functionalities allow technicians to streamline their travel routes, while real-time insights enable supervisors to track job progress and manage resource allocation effectively from any location. Ultimately, Resco Field Service+ enhances the management of field operations, enabling organizations to boost response times, lower error rates, and significantly improve customer satisfaction levels, thereby transforming the landscape of service delivery.

What is Prowyser?

Prowyser is a cutting-edge, cloud-based software solution crafted explicitly for managing field services, particularly in the repair and home service industries, including plumbing, heating, electrical work, locksmithing, and multi-trade contracting. The platform enhances efficiency by consolidating customer requests and work orders from insurers or property managers into centralized job files, which streamlines office scheduling, technician assignments, maintenance visits, and the management of customer records. Field teams are equipped with a mobile application that enables them to manage their daily tasks, document their work, upload images, complete intervention reports, and collect signatures, all of which can be performed offline and will synchronize automatically when an internet connection becomes available. Moreover, Prowyser features tools for generating estimates, invoicing, tracking payments, sending reminders, and exporting accounting data, while also facilitating synchronization with Pennylane. The software integrates effortlessly with widely-used services such as Google Calendar, Gmail, and Outlook, thereby improving workflows and enhancing collaboration through network assistance. In essence, Prowyser is offered as a web-based service, along with specialized mobile applications for field technicians, ensuring they are fully equipped with all essential tools. This all-encompassing strategy not only simplifies the management of field services but also significantly enhances productivity and elevates customer satisfaction levels, making it a valuable asset for businesses in these sectors.

Media

Media

No images available

Integrations Supported

Gmail
CamCard
Docusign
Dropbox
Google Drive
Microsoft Dataverse
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Exchange
Microsoft Fabric
Microsoft OneDrive
Microsoft Power BI
Microsoft SharePoint
SAP ERP
Salesforce

Integrations Supported

Gmail
Google Calendar
Microsoft Outlook
Pennylane

API Availability

Has API

API Availability

Pricing Information

55$/month per user
Field service automation, route planning, device management, premium support and mobile app with full offline.
Free Trial Offered?

Pricing Information

€89/month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Mac
On-Prem

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Resco

Date Founded

1999

Company Location

Boston (MA), USA | Bratislava, Slovakia (Europe)

Company Website

www.resco.net/field-service/

Company Facts

Organization Name

Groupe MEGVA

Date Founded

2019

Company Location

France

Company Website

prowyser.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Home Services

Not specified

Inspection

Dispatch Management
Equipment Tracking

Preventive Maintenance

Inspection Management
Maintenance Scheduling
Mobile Access
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Dispatch Management
Job Management
Routing

Categories and Features

Home Services

Not specified

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Popular Alternatives

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