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What is RescueNet?

RescueNet is a widely used software suite specifically designed for the Emergency Medical Services (EMS) and Fire sectors, featuring a variety of integrated applications for communication, charting, and billing that collectively address more than 13 million EMS and Fire incidents annually. This solution functions on a client-server architecture, requiring a dedicated server that can either be set up on the customer's premises or located within a ZOLL Data Systems data center. One of its key components, RescueNet Dispatch, is a user-friendly computer-aided dispatch (CAD) system aimed at improving operational efficiency across all functions. By incorporating cutting-edge features and smart technology, RescueNet Dispatch greatly enhances the processes of call-taking and dispatching, which in turn reduces response times significantly. In light of the intricacies involved in data management, it is essential that your electronic patient care reporting (ePCR) data remains comprehensive, secure, and capable of providing insights that are vital for effective business operations. The RescueNet ePCR module supports medics by providing step-by-step guidance for accurate data collection, thereby improving both the speed and precision of the information captured. This holistic strategy helps ensure that emergency services function optimally, ultimately resulting in better outcomes for the communities they serve. Furthermore, the integration of these systems fosters a seamless workflow, enabling first responders to focus more on patient care rather than administrative tasks.

What is Globitel E-911?

The Globitel Emergency Call Center Application (E-911) functions as a robust CTI solution, enabling call-takers to effectively handle their telecommunication systems via an easy-to-navigate graphical interface developed according to industry norms. This user-friendly interface integrates the phone system with mapping tools, location services, and other vital resources, ensuring that essential information and tasks are instantly accessible for call-takers. In addition, the application features a range of reports that help emergency call center supervisors improve operational efficiency. Managers can create and schedule personalized reports for automated delivery to upper management, providing them with valuable insights. Moreover, the application includes a web-based dashboard tailored for call center floor managers, presenting real-time data on call volume, agent readiness, and seat usage, along with live performance metrics. By adopting this comprehensive approach, the application not only simplifies operations but also enhances decision-making processes among emergency response teams, ultimately contributing to more effective crisis management. This multifaceted tool is crucial for ensuring that emergency services operate at their highest potential.

Media

Media

Integrations Supported

DOCTRIX

Integrations Supported

DOCTRIX

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ZOLL Data Systems

Company Website

www.zolldata.com

Company Facts

Organization Name

Globitel

Date Founded

1996

Company Location

Jordan

Company Website

www.globitel.com

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

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