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What is Reservation Genie?
Our intuitive table management system seamlessly operates across all devices, enabling you to effectively oversee seat bookings, manage walk-ins, and maintain waiting lists, while also keeping track of guest seating durations and producing detailed reports on server performance. You can effortlessly access your reservations on multiple devices such as smartphones, tablets, laptops, office computers, and even from the hostess station or the comfort of your home. By eliminating equipment costs, we remove the burden of setup fees or lengthy contracts, streamlining the onboarding process for your team. Building strong connections with your customers significantly elevates their experience with your establishment. Our sophisticated Customer Relationship Management (CRM) tools grant you immediate access to essential customer details, including notes, reservation histories, and profile photos. We also organize reservations based on their sources, including those entered by staff, bookings made directly through your website, concierge services, and affiliate platforms. In addition, our Reporting section features customizable graphs that can be filtered by date ranges and saved as PDFs, enabling you to identify which booking sources are most effective in driving customer traffic and to adjust your online marketing strategies accordingly. By leveraging these insights, you can refine your marketing efforts and foster deeper customer engagement, ultimately enhancing the overall success of your business. This proactive approach can lead to improved customer satisfaction and increased loyalty over time.
What is Infor Table Reservations Solution (TRS)?
User-friendly and efficient software for managing table reservations in restaurants and booking amenities in hotels is essential for enhancing guest experiences. This technology aims to eliminate barriers and create a welcoming atmosphere from the moment guests engage with the service. It should facilitate everything from easy online bookings to accommodating walk-ins who did not make prior arrangements. To succeed in today’s competitive market, establishments must be adaptable and quick to respond to varying customer needs. The Infor Table and Reservations Solution (TRS) offers a streamlined approach for restaurants, hotels, leisure facilities, casinos, and similar venues to manage guest reservations and inquiries effectively. By utilizing this solution, businesses can significantly reduce waiting times and errors while efficiently handling walk-ins, call-ahead requests, and no-shows. This innovative system allows your establishment to connect guests seamlessly to available tables and amenities through an intuitive, customizable timeline and floor plan. Implementing such technology not only improves the overall guest experience but also fosters a more enjoyable environment for staff and visitors alike, ensuring that every interaction is both smooth and satisfying. Ultimately, embracing this solution can set your venue apart in an increasingly demanding hospitality sector.
Integrations Supported
Adobe Acrobat
Facebook
API Availability
Has API
API Availability
Has API
Pricing Information
$49 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Reservation Genie
Company Location
United States
Company Website
www.reservationgenie.com/online-reservation-software-for-restaurants-and-nightclubs
Company Facts
Organization Name
Infor
Date Founded
2002
Company Location
United States
Company Website
www.infor.com/products/table-management
Categories and Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Categories and Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management