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What is Reservation Genie?
Our intuitive table management system seamlessly operates across all devices, enabling you to effectively oversee seat bookings, manage walk-ins, and maintain waiting lists, while also keeping track of guest seating durations and producing detailed reports on server performance. You can effortlessly access your reservations on multiple devices such as smartphones, tablets, laptops, office computers, and even from the hostess station or the comfort of your home. By eliminating equipment costs, we remove the burden of setup fees or lengthy contracts, streamlining the onboarding process for your team. Building strong connections with your customers significantly elevates their experience with your establishment. Our sophisticated Customer Relationship Management (CRM) tools grant you immediate access to essential customer details, including notes, reservation histories, and profile photos. We also organize reservations based on their sources, including those entered by staff, bookings made directly through your website, concierge services, and affiliate platforms. In addition, our Reporting section features customizable graphs that can be filtered by date ranges and saved as PDFs, enabling you to identify which booking sources are most effective in driving customer traffic and to adjust your online marketing strategies accordingly. By leveraging these insights, you can refine your marketing efforts and foster deeper customer engagement, ultimately enhancing the overall success of your business. This proactive approach can lead to improved customer satisfaction and increased loyalty over time.
What is Quandoo?
A reservation management platform aimed at broadening your audience and simplifying the management of bookings, allowing you to focus more on what you cherish most—caring for your customers. By seamlessly incorporating our versatile booking widget into your website and social media channels, you can foster direct bookings and guarantee a flawless reservation experience. Easily oversee your reservations using a unified dashboard that facilitates quick adjustments, allows for note-taking, and offers numerous additional features, all while conserving precious time. Monitor your bookings, manage diner traffic, elevate service standards, and navigate busy periods with ease. With in-depth insights into your clientele, you'll gain access to comprehensive reports that assess your establishment's performance in real-time, empowering you to make well-informed choices for future growth. This innovative system not only enhances operational productivity but also significantly enriches the overall dining experience for your guests, ensuring their satisfaction and loyalty. Customers will appreciate the efficiency and quality of service, ultimately leading to a more successful dining establishment.
Integrations Supported
Adobe Acrobat
Facebook
Painapo
ProvenExpert.com
Sitejet
Sitely
me&u
Integrations Supported
Adobe Acrobat
Facebook
Painapo
ProvenExpert.com
Sitejet
Sitely
me&u
API Availability
Has API
API Availability
Has API
Pricing Information
$49 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Reservation Genie
Company Location
United States
Company Website
www.reservationgenie.com/online-reservation-software-for-restaurants-and-nightclubs
Company Facts
Organization Name
Quandoo
Company Location
United Kingdom
Company Website
b2b.quandoo.com/uk/
Categories and Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Categories and Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management