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What is Reservation Genie?
Our intuitive table management system seamlessly operates across all devices, enabling you to effectively oversee seat bookings, manage walk-ins, and maintain waiting lists, while also keeping track of guest seating durations and producing detailed reports on server performance. You can effortlessly access your reservations on multiple devices such as smartphones, tablets, laptops, office computers, and even from the hostess station or the comfort of your home. By eliminating equipment costs, we remove the burden of setup fees or lengthy contracts, streamlining the onboarding process for your team. Building strong connections with your customers significantly elevates their experience with your establishment. Our sophisticated Customer Relationship Management (CRM) tools grant you immediate access to essential customer details, including notes, reservation histories, and profile photos. We also organize reservations based on their sources, including those entered by staff, bookings made directly through your website, concierge services, and affiliate platforms. In addition, our Reporting section features customizable graphs that can be filtered by date ranges and saved as PDFs, enabling you to identify which booking sources are most effective in driving customer traffic and to adjust your online marketing strategies accordingly. By leveraging these insights, you can refine your marketing efforts and foster deeper customer engagement, ultimately enhancing the overall success of your business. This proactive approach can lead to improved customer satisfaction and increased loyalty over time.
What is ResEasy?
ResEasy stands out as the most user-friendly, powerful, and intuitive app for making restaurant reservations available today. The app's sophisticated waitlist management features streamline front-of-house operations, enabling quicker guest seating. You have the flexibility to assign tables either manually or through an automated system, which allows for increased guest capacity. With a customizable floor map, you can easily monitor occupancy levels and table statuses. Timely service is crucial to ensuring that your guests enjoy a relaxing experience, and high standards of professionalism are showcased through attentive and prompt assistance. Enhanced automated communication features can significantly elevate both reservation management and guest relations. The platform enables you to accept online reservations around the clock through your website, social media, listing sites, and Google Reserve, ensuring that you never miss an opportunity. Additionally, our "credit card holds" system can help mitigate the impact of no-shows, allowing for credit card deposits to be collected for specific reservations, thus safeguarding your restaurant's revenue. With these comprehensive features, ResEasy is designed to optimize your dining establishment's efficiency and guest satisfaction.
Integrations Supported
Adobe Acrobat
Facebook
Lightspeed Retail
Mango Voice
Oracle MICROS POS
Square POS
Wix
Integrations Supported
Adobe Acrobat
Facebook
Lightspeed Retail
Mango Voice
Oracle MICROS POS
Square POS
Wix
API Availability
Has API
API Availability
Has API
Pricing Information
$49 per month
Free Trial Offered?
Free Version
Pricing Information
$109 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Reservation Genie
Company Location
United States
Company Website
www.reservationgenie.com/online-reservation-software-for-restaurants-and-nightclubs
Company Facts
Organization Name
ResSolutions
Date Founded
2009
Company Location
Canada
Company Website
resosolutions.com/restaurant-reservation-system
Categories and Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Categories and Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management