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What is Reservation Genie?

Our intuitive table management system seamlessly operates across all devices, enabling you to effectively oversee seat bookings, manage walk-ins, and maintain waiting lists, while also keeping track of guest seating durations and producing detailed reports on server performance. You can effortlessly access your reservations on multiple devices such as smartphones, tablets, laptops, office computers, and even from the hostess station or the comfort of your home. By eliminating equipment costs, we remove the burden of setup fees or lengthy contracts, streamlining the onboarding process for your team. Building strong connections with your customers significantly elevates their experience with your establishment. Our sophisticated Customer Relationship Management (CRM) tools grant you immediate access to essential customer details, including notes, reservation histories, and profile photos. We also organize reservations based on their sources, including those entered by staff, bookings made directly through your website, concierge services, and affiliate platforms. In addition, our Reporting section features customizable graphs that can be filtered by date ranges and saved as PDFs, enabling you to identify which booking sources are most effective in driving customer traffic and to adjust your online marketing strategies accordingly. By leveraging these insights, you can refine your marketing efforts and foster deeper customer engagement, ultimately enhancing the overall success of your business. This proactive approach can lead to improved customer satisfaction and increased loyalty over time.

What is ReservX?

ReservX is an innovative cloud-based application designed specifically for table reservations in restaurants, cafés, and a variety of hospitality venues. This solution allows customers to effortlessly book tables online at any time through the restaurant's own website, enhancing convenience for both guests and operators. Restaurant managers gain access to a powerful management dashboard, which offers real-time insights and control over reservations during operating hours. They can easily modify table settings, adjust time slots, manage capacities, and tailor reservation lengths to fit their requirements. By simplifying the reservation process, this software significantly reduces phone inquiries and minimizes the chance of mistakes. Its automatic confirmation feature and organized layout further boost the efficiency of daily operations, ensuring a smoother experience for both staff and customers. Developed by Auxweg GmbH, a German firm focused on SaaS solutions, ReservX is continuously updated to adapt to the evolving demands of the hospitality sector. Its intuitive design and extensive functionality make it an essential resource for businesses looking to enhance their reservation management practices while also improving customer satisfaction. Moreover, the ongoing commitment to innovation ensures that ReservX will remain a relevant tool in the ever-changing landscape of hospitality technology.

Media

Media

No images available

Integrations Supported

Adobe Acrobat
Facebook

Integrations Supported

API Availability

API Availability

Pricing Information

$49 per month

Pricing Information

$79/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Reservation Genie

Company Location

United States

Company Website

www.reservationgenie.com/online-reservation-software-for-restaurants-and-nightclubs

Company Facts

Organization Name

AUXWEG GmbH

Date Founded

2011

Company Location

Germany

Company Website

xentable.de

Categories and Features

Categories and Features

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