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What is Resident?

Resident serves as a powerful management tool for property blocks, featuring an array of time-saving capabilities such as automatic integration of bank transactions, BACS payment templates, bulk uploads for supplier invoices, an online invoice approval process, digital service charge packs for year-end, and detailed financial reporting. By offering leaseholder logins, it promotes openness and improves communication between residents and management through a built-in email messaging feature, facilitating rapid information exchanges. Users can efficiently handle repair requests by receiving, assigning, tagging, and tracking their progress in a seamless manner. The platform is accessible from any device and location via any web browser, accommodating unlimited users without the need for expensive servers or complex networks, with only a simple and secure login required. To address client concerns about excessive phone calls, emails, and other communication forms, we have implemented a centralized system that enhances communication and simplifies the process of order management. Additionally, the newly introduced ticketing system enables users to effectively log, classify, and resolve all inquiries, leading to a more systematic method for addressing resident issues and enhancing overall satisfaction. This comprehensive approach not only improves operational efficiency but also fosters a more positive living environment for residents.

What is Heroic?

Heroic is an open-source monitoring tool that was originally crafted at Spotify to address difficulties associated with the vast-scale gathering and near real-time evaluation of metrics. It consists of a small set of specialized components, each designed for specific functions within the system. Heroic provides unlimited data retention, provided there is sufficient investment in hardware, as well as federation capabilities that allow multiple Heroic clusters to interconnect and offer a cohesive interface. A pivotal feature, known as Consumers, is responsible for the ingestion of metrics, showcasing the system's emphasis on operational efficiency. Throughout Heroic's development, it became clear that overseeing hundreds of millions of time series without adequate context presents notable hurdles. Furthermore, the federation support enhances the system's ability to manage requests across different independent Heroic clusters, enabling them to deliver services to clients through a single, global interface. This not only optimizes operations but also reduces cross-regional traffic, as each cluster can operate autonomously within its specific area. As a result, Heroic stands out as a powerful solution for organizations seeking effective monitoring tools, capable of adapting to diverse operational needs. The combination of these features makes Heroic a compelling choice for enterprises aiming for scalable and efficient monitoring capabilities.

Media

Media

Integrations Supported

Apache Cassandra
Apache Kafka
Elasticsearch
Google Cloud Bigtable

Integrations Supported

Apache Cassandra
Apache Kafka
Elasticsearch
Google Cloud Bigtable

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Resident

Date Founded

2013

Company Location

United Kingdom

Company Website

resident.uk.com

Company Facts

Organization Name

Heroic

Company Website

spotify.github.io/heroic

Categories and Features

Real Estate Agency

Calendar Management
Client / Property Matching
Client Database
Commission Management
Contact Management
Contract Management
Email Marketing
Flyer / Catalog Printing
Lead Management
Listing Management
Property Database
Website Management

Categories and Features

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