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What is Resolve?

Resolve stands as the leading platform for IT automation and orchestration, driving over a million automations daily that range from straightforward, high-frequency tasks to intricate processes that surpass conventional expectations. With over ten years of expertise in the realm of automation, we have developed an intelligent orchestration platform tailored to meet the escalating needs of IT Operations and Network Operations teams. Each day, Resolve enables millions of automations, many of which exceed what one might believe is achievable. It may seem unbelievable, yet our satisfied customers can attest to successfully automating complex processes like PIM testing, rapid updates to active load balancers, swift CUCM onboarding, comprehensive end-to-end patch management, and interactions with Watson for natural language processing. Additionally, they efficiently manage infrastructure across various networks, including segregated systems and hybrid cloud environments. Explore further to discover the innovative methods that empower our capabilities.

What is AWS Systems Manager?

AWS Systems Manager is a powerful platform designed to enable users to visualize, manage, and operate nodes effectively at scale across AWS, on-premises setups, and various cloud environments. The tool provides a unified console experience, bringing together multiple functionalities to simplify common tasks related to nodes across different AWS accounts and geographic regions. By leveraging Systems Manager, businesses can automate repetitive operational tasks, greatly reducing the time and resources required for system maintenance. It also allows for secure remote management of nodes without relying on bastion hosts, SSH, or remote PowerShell, which streamlines operations and enhances security protocols. Additionally, the platform supports automated patch management for both operating systems and applications, ensuring that infrastructure remains up-to-date and compliant with industry standards. Users gain real-time visibility into their node infrastructure, enabling the swift identification and resolution of emerging issues. Its capability to seamlessly integrate across hybrid and multi-cloud environments increases its flexibility and effectiveness within contemporary IT infrastructures. Furthermore, Systems Manager plays a crucial role in sustaining operational consistency and efficiency across varied environments, positioning it as an essential asset for IT professionals. As organizations continue to evolve their cloud strategies, the comprehensive features of Systems Manager will likely prove increasingly beneficial.

Media

Media

Integrations Supported

AWS IAM Identity Center
Amazon Q Developer
Ansible
AppDynamics
Carbon Black EDR
Chef
Cherwell Software
Dialogflow
Dynatrace
Edge Delta
Espressive Barista
Jenkins
Microsoft Teams
PagerDuty
PowerShell
Salesforce
ServiceNow
Skype
Slack
Splunk Enterprise

Integrations Supported

AWS IAM Identity Center
Amazon Q Developer
Ansible
AppDynamics
Carbon Black EDR
Chef
Cherwell Software
Dialogflow
Dynatrace
Edge Delta
Espressive Barista
Jenkins
Microsoft Teams
PagerDuty
PowerShell
Salesforce
ServiceNow
Skype
Slack
Splunk Enterprise

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Resolve Systems

Date Founded

2008

Company Location

United States

Company Website

resolve.io

Company Facts

Organization Name

Amazon

Date Founded

1994

Company Location

United States

Company Website

aws.amazon.com/systems-manager/

Categories and Features

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Network Automation

Compliance Monitoring
Configuration Backup
Configuration Changes
Network Orchestration
Performance Monitoring
Tool Access Control
Vulnerability Assessments

Workload Automation

Alerts / Notifications
Audit Trails
Business Process Management
Cross-Platform Scheduling
Dashboard
Data Analysis / Visualization
Event-Triggers
Load Balancing
Resource-Based Scheduling
Robotic Process Automation (RPA)
Workflow Foundation Support

Categories and Features

Change Management

Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

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