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Ratings and Reviews 0 Ratings
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Effortlessly streamline third-party bookings for your guests using ResortSuite CONCIERGE, which enables properties to manage external reservations alongside partner information, thereby enriching the personalization of the luxurious experience. This innovative platform highlights the services of external providers, presenting comprehensive details on pricing, availability, and important notifications for guests. In addition, it offers a complete record of a guest’s external bookings, which ensures that top-notch service is continuously provided and encourages repeat visits. Furthermore, it captures interactions and preferences, ensuring that your staff has access to timely and relevant information at all times. With its fully integrated design, this multi-vendor solution is perfectly tailored for concierge operations that adhere to corporate standards for Property Management Systems (PMS) and Point of Sale (POS) systems. By improving operational efficiency, this integration significantly enhances the entire guest experience, making each visit memorable and satisfying. Ultimately, ResortSuite CONCIERGE empowers properties to deliver exceptional service that keeps guests coming back for more.
What is Five Star?
Five Star Hotel Software Corporation is dedicated to creating, selling, installing, training on, and supporting an exclusive suite of fully integrated software solutions specifically designed for hotels and resorts. Since our launch in 1994, we have consistently prioritized the needs of our clients, incorporating their feedback to develop hotel software that is not only user-friendly and highly reliable but also remarkably cost-effective due to its low support requirements. Over the last five years, we have achieved an outstanding record of receiving fewer than 0.3 after-hours support calls per hotel each year, which reflects our strong commitment to reliability and customer satisfaction. Additionally, we pledge a rapid 20-minute response time for all support requests, reinforcing our dedication to providing exceptional service. Five Star Hotel Software Corp offers two primary software suites: Full Five Star and Five Star Lite. The Full Five Star program caters to hotels with more than 44 rooms, as well as smaller establishments that provide premium services, such as luxurious resorts or boutique inns. Both software suites effortlessly integrate with a variety of supplemental modules available from Five Star, delivering comprehensive solutions for all aspects of hotel management. This integrated strategy not only boosts operational efficiency but also enables our clients to devote more attention to creating outstanding experiences for their guests, ultimately fostering long-term loyalty and satisfaction. Our commitment to innovation ensures that we continuously evolve our offerings to meet the ever-changing needs of the hospitality industry.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$1495
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Agilysys
Date Founded
2000
Company Location
Canada
Company Website
www.resortsuite.com/applications/concierge/
Company Facts
Organization Name
Five Star Hotel Software
Date Founded
1994
Company Location
Canada
Company Website
www.fivestarhotelsystems.com
Categories and Features
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental