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What is ResortSuite CONCIERGE?

Effortlessly streamline third-party bookings for your guests using ResortSuite CONCIERGE, which enables properties to manage external reservations alongside partner information, thereby enriching the personalization of the luxurious experience. This innovative platform highlights the services of external providers, presenting comprehensive details on pricing, availability, and important notifications for guests. In addition, it offers a complete record of a guest’s external bookings, which ensures that top-notch service is continuously provided and encourages repeat visits. Furthermore, it captures interactions and preferences, ensuring that your staff has access to timely and relevant information at all times. With its fully integrated design, this multi-vendor solution is perfectly tailored for concierge operations that adhere to corporate standards for Property Management Systems (PMS) and Point of Sale (POS) systems. By improving operational efficiency, this integration significantly enhances the entire guest experience, making each visit memorable and satisfying. Ultimately, ResortSuite CONCIERGE empowers properties to deliver exceptional service that keeps guests coming back for more.

What is PRSONAS-Wayfinding™?

The PRSONAS-Wayfinding™ services offer comprehensive indoor navigation solutions alongside a variety of concierge-like offerings, ensuring that your guests feel welcomed through clear and effective communication in nearly any language. Designed to embody the personality that aligns with your brand's image, PRSONAS-Wayfinding™ guarantees that every guest receives exceptional customer service while maintaining a personal touch. By utilizing low-contact voice engagement, the system minimizes the chances of transmitting germs and viruses among guests and staff. Need assistance with directions? Our service allows for easy downloading directly to your mobile device. Your visitors will be captivated by your cutting-edge technology, yet you can still maintain a human connection. Additionally, your guests will have access to information regarding local attractions, events, and unique experiences tailored to enhance their visit. Ensuring safety is paramount, as all data and maps are encrypted and securely stored using Microsoft Azure Cloud services, providing peace of mind for both guests and hosts alike. The combination of technology and personal interaction creates a unique and memorable experience for all who visit.

Media

Media

Integrations Supported

Microsoft Azure

Integrations Supported

Microsoft Azure

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$299 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Agilysys

Date Founded

2000

Company Location

Canada

Company Website

www.resortsuite.com/applications/concierge/

Company Facts

Organization Name

PRSONAS by nuMedia Innovations

Date Founded

1999

Company Location

United States

Company Website

www.prsonas.com/prsonas-wayfinding

Categories and Features

Categories and Features

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