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Ratings and Reviews 0 Ratings
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What is ResortSuite CONCIERGE?
Effortlessly streamline third-party bookings for your guests using ResortSuite CONCIERGE, which enables properties to manage external reservations alongside partner information, thereby enriching the personalization of the luxurious experience. This innovative platform highlights the services of external providers, presenting comprehensive details on pricing, availability, and important notifications for guests. In addition, it offers a complete record of a guest’s external bookings, which ensures that top-notch service is continuously provided and encourages repeat visits. Furthermore, it captures interactions and preferences, ensuring that your staff has access to timely and relevant information at all times. With its fully integrated design, this multi-vendor solution is perfectly tailored for concierge operations that adhere to corporate standards for Property Management Systems (PMS) and Point of Sale (POS) systems. By improving operational efficiency, this integration significantly enhances the entire guest experience, making each visit memorable and satisfying. Ultimately, ResortSuite CONCIERGE empowers properties to deliver exceptional service that keeps guests coming back for more.
What is ResortSuite CLUB?
Members of your club deserve a unique and customized experience. When your club's operations depend on disconnected systems, it not only results in fragmented member information and tedious manual tasks for your staff, but it also obstructs effective engagement with members. ResortSuite CLUB is designed specifically for managing memberships in both private clubs and hotel or resort settings, providing the benefit of a consolidated member profile that is accessible throughout all areas of operation. This means that whether your staff is handling member account statements, scheduling lessons, tee times, or dining reservations, they can easily access detailed member information by integrating it with other ResortSuite modules or across different club locations. Such a fully integrated system surpasses the capabilities of multi-vendor solutions, making it particularly beneficial for clubs that maintain a corporate standard for their Property Management System (PMS) and Point of Sale (POS) systems. By simplifying the booking process for all offerings at your property, your members gain the freedom to schedule their experiences whenever and wherever they choose. This ultimately cultivates stronger relationships and enhances overall member satisfaction, ensuring a vibrant club atmosphere. Additionally, the seamless integration fosters a sense of community and belonging among members, further enriching their overall experience.
Integrations Supported
Yellow Dog Inventory
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Agilysys
Date Founded
2000
Company Location
Canada
Company Website
www.resortsuite.com/applications/concierge/
Company Facts
Organization Name
ResortSuite
Date Founded
1999
Company Location
Canada
Company Website
www.resortsuite.com/applications/club/
Categories and Features
Categories and Features
Club Management
Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)