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What is ResortSuite PMS?
ResortSuite PMS is crafted to meet all your property management system needs while ensuring smooth integration with various ResortSuite modules or existing hospitality technologies. This robust system empowers you to understand your guests better, which in turn facilitates the provision of exceptional guest experiences. Guests have the flexibility to enhance their stay by reserving a range of services at any time and from any place. Moreover, the system enhances operational efficiency via tablet applications and web-based management tools. Our adaptable, module-based solutions can function alongside your current vendors or independently manage your entire operation. You can conveniently access a guest's comprehensive history across different locations, including former visits, purchases, and personalized notes, which guarantees that outstanding service is consistently provided. Additionally, automated pre-arrival and on-property confirmation letters, as well as customized guest itineraries that include room bookings, dining options, spa reservations, and activities, are generated to improve the guest experience further. Collectively, these features not only streamline operations but also create a more tailored and memorable hospitality experience for every guest. As a result, both staff and guests can benefit from a more organized and enjoyable stay.
What is Guestara?
Guestara is an AI-powered guest management platform that helps hotels grow revenue and reduce front desk workload across the full guest journey. It works on top of a property's existing PMS, so hotels modernize the guest experience without replacing their core systems.
Hotels use Guestara to automate guest communication, speed up check-in, and capture more revenue at every stage of the stay. Capabilities include AI-powered contactless check-in in about 30 seconds, a 24/7 AI chatbot, a unified inbox across WhatsApp, email, SMS, and social, AI-driven upselling, integrated payments, automated review collection, keyless entry across 50+ smart lock brands, and a branded guest app.
Properties on Guestara see up to 200% more upsell revenue and up to 300% more positive reviews, with most live in about a week. It is built for independent and boutique hotels, resorts, hostels, short-term rentals, and growing hotel groups.
Integrations Supported
Akia
Beds24
Canary Digital Tipping
Cashfree Payments
Cendyn CMS
Cendyn Loyalty
Cendyn Revintel
Cloudbeds
Instagram
LINE
Integrations Supported
Akia
Beds24
Canary Digital Tipping
Cashfree Payments
Cendyn CMS
Cendyn Loyalty
Cendyn Revintel
Cloudbeds
Instagram
LINE
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$99/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ResortSuite
Date Founded
1999
Company Location
Canada
Company Website
www.resortsuite.com/applications/pms/
Company Facts
Organization Name
Guestara
Date Founded
2024
Company Location
India
Company Website
www.guestara.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental