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What is ResortSuite PMS?
ResortSuite PMS is crafted to meet all your property management system needs while ensuring smooth integration with various ResortSuite modules or existing hospitality technologies. This robust system empowers you to understand your guests better, which in turn facilitates the provision of exceptional guest experiences. Guests have the flexibility to enhance their stay by reserving a range of services at any time and from any place. Moreover, the system enhances operational efficiency via tablet applications and web-based management tools. Our adaptable, module-based solutions can function alongside your current vendors or independently manage your entire operation. You can conveniently access a guest's comprehensive history across different locations, including former visits, purchases, and personalized notes, which guarantees that outstanding service is consistently provided. Additionally, automated pre-arrival and on-property confirmation letters, as well as customized guest itineraries that include room bookings, dining options, spa reservations, and activities, are generated to improve the guest experience further. Collectively, these features not only streamline operations but also create a more tailored and memorable hospitality experience for every guest. As a result, both staff and guests can benefit from a more organized and enjoyable stay.
What is InnCentral?
InnCentral is an all-encompassing property management system specifically designed for a range of accommodations such as hotels, resorts, inns, guest houses, serviced apartments, and organizations managing multiple properties. The platform combines a variety of features, including reservation management, front-desk functionalities for checking guests in and out, room availability tracking, guest record management, billing, housekeeping coordination, maintenance supervision, and general property oversight. In addition, its booking engine promotes direct reservations, while the channel management feature guarantees that pricing and availability are consistently updated across various online travel agencies. Other functionalities include point-of-sale systems, electronic invoicing, payment processing, operational reporting, and AI-generated insights related to occupancy levels, revenue, guest arrivals, and metrics on overall property performance. With the support of REST APIs, webhooks, and multiple named integrations, InnCentral easily connects with automation tools, accounting software, customer relationship management systems, enterprise resource planning platforms, messaging services, and analytics tools. A noteworthy aspect of its offering is the free plan, which imposes no apparent restrictions on the number of rooms, users, reservations, branches, or properties, appealing to a wide audience. Additionally, businesses requiring more extensive support can access extra services, such as options for private deployment, self-hosting, assistance with data migration, customized integrations, and robust support services backed by service level agreements. Overall, InnCentral stands out as a powerful suite of tools designed not only to improve operational efficiency but also to elevate the guest experience in the hospitality industry, ultimately fostering long-term loyalty and satisfaction.
Media
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Integrations Supported
Akia
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Integrations Supported
HubSpot CRM
Make
Microsoft Power BI
Odoo
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Pricing Information
$0
The free plan has no room, user, reservation, branch, or property limits. Enterprise adds self-hosting, private deployment, RBAC, audit logs, compliance support, custom integrations, migration support, and SLA-backed assistance.
Free Version
Supported Platforms
SaaS
Windows
Mac
Supported Platforms
SaaS
On-Prem
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Not specified
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Not specified
Company Facts
Organization Name
ResortSuite
Date Founded
1999
Company Location
Canada
Company Website
www.resortsuite.com/applications/pms/
Company Facts
Organization Name
SDLC Corp
Date Founded
2015
Company Location
United States
Company Website
inncentral.sdlccorp.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Guest Experience (GEM)
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Categories and Features
Hospitality Property Management
Not specified
Hotel Channel Management
Not specified
Hotel Management
Not specified