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What is ResortSuite PMS?

ResortSuite PMS is crafted to meet all your property management system needs while ensuring smooth integration with various ResortSuite modules or existing hospitality technologies. This robust system empowers you to understand your guests better, which in turn facilitates the provision of exceptional guest experiences. Guests have the flexibility to enhance their stay by reserving a range of services at any time and from any place. Moreover, the system enhances operational efficiency via tablet applications and web-based management tools. Our adaptable, module-based solutions can function alongside your current vendors or independently manage your entire operation. You can conveniently access a guest's comprehensive history across different locations, including former visits, purchases, and personalized notes, which guarantees that outstanding service is consistently provided. Additionally, automated pre-arrival and on-property confirmation letters, as well as customized guest itineraries that include room bookings, dining options, spa reservations, and activities, are generated to improve the guest experience further. Collectively, these features not only streamline operations but also create a more tailored and memorable hospitality experience for every guest. As a result, both staff and guests can benefit from a more organized and enjoyable stay.

What is OnRes?

Whether you run a chic boutique hotel or a sprawling resort chain, our offerings are crafted to deliver impactful results. Optimize your booking and reservation processes, improve property management workflows, increase occupancy rates, and attract new guests with eye-catching website designs and strategic marketing. Enhance your online presence naturally, expand your reach to global audiences, and streamline both bookings and inventory control with a holistic solution specifically designed for the hospitality industry. This approach minimizes the time needed for phone inquiries and manual reservation handling, allowing you to focus on other essential elements of guest service. OnRes refines the reservation process from the initial booking through to the final confirmation, while also automating front-desk tasks and collecting vital customer information to ensure an exceptional experience for your guests. By integrating these features, you can greatly boost operational efficiency and build deeper relationships with your customers, ultimately leading to higher satisfaction and loyalty. Our comprehensive solutions not only improve overall functionality but also empower you to deliver unparalleled service in an ever-competitive market.

Media

Media

Integrations Supported

Akia
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
OpenKey

Integrations Supported

Booking.com
Expedia
Whistle Messaging

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ResortSuite

Date Founded

1999

Company Location

Canada

Company Website

www.resortsuite.com/applications/pms/

Company Facts

Organization Name

OnRes Systems

Date Founded

2003

Company Location

Canada

Company Website

software.onressystems.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Guest Experience (GEM)
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property

Categories and Features

Hospitality Property Management

Catering
Extended Stay
GDS / OTA Integration
Maintenance Management
Marketing Automation
Multi-Property
Online Booking
Single Property
Vacation Rental

Hotel Channel Management

Promotions Management
Rate Management
Reservations Management

Hotel Management

Not specified

Reservations

Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Vacation Rental

Contact Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Payment Processing
Reservations Management
Vendor Management

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