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Ratings and Reviews 0 Ratings
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TablesReadyOur SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.
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What is ResortSuite PMS?
ResortSuite PMS is crafted to meet all your property management system needs while ensuring smooth integration with various ResortSuite modules or existing hospitality technologies. This robust system empowers you to understand your guests better, which in turn facilitates the provision of exceptional guest experiences. Guests have the flexibility to enhance their stay by reserving a range of services at any time and from any place. Moreover, the system enhances operational efficiency via tablet applications and web-based management tools. Our adaptable, module-based solutions can function alongside your current vendors or independently manage your entire operation. You can conveniently access a guest's comprehensive history across different locations, including former visits, purchases, and personalized notes, which guarantees that outstanding service is consistently provided. Additionally, automated pre-arrival and on-property confirmation letters, as well as customized guest itineraries that include room bookings, dining options, spa reservations, and activities, are generated to improve the guest experience further. Collectively, these features not only streamline operations but also create a more tailored and memorable hospitality experience for every guest. As a result, both staff and guests can benefit from a more organized and enjoyable stay.
What is ResortSuite SALES & CATERING?
ResortSuite SALES & CATERING provides a comprehensive solution for managing all aspects of banquet operations, encompassing everything from sales task lists and quotes to contracts, event management, and billing processes. This versatile platform handles a wide range of events, from single-day banquets or weddings to lengthy conferences or multi-venue conventions, guaranteeing a detailed view of each guest's experience throughout their stay. It offers real-time information regarding hotel room availability and enables the effortless creation of room blocks linked to the master account for seamless planning. Whether you are coordinating a cozy gathering or overseeing multiple large-scale events over several days, you can manage everything through a single booking interface, simplifying the entire process. Moreover, operational efficiency is further improved as you can include specific instructions for each event or add notes to contracts, invoices, and BEOs. Users also enjoy comprehensive access to resort amenities, including spa services, activities, and tee times specifically designed for group reservations, which enhances the overall planning journey. This not only optimizes the organization of events but also significantly boosts the satisfaction levels of your guests, ensuring a memorable experience for everyone involved. By utilizing this platform, event planners can focus on creating exceptional experiences while minimizing logistical challenges.
Integrations Supported
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Akia
Canary Digital Tipping
OpenKey
Whistle Messaging
Integrations Supported
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Akia
Canary Digital Tipping
OpenKey
Whistle Messaging
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$20000 one-time payment
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ResortSuite
Date Founded
1999
Company Location
Canada
Company Website
www.resortsuite.com/applications/pms/
Company Facts
Organization Name
ResortSuite
Date Founded
1999
Company Location
Canada
Company Website
www.resortsuite.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Catering
Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management
