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What is ResortSuite SPA?
ResortSuite SPA distinguishes itself from other spa software solutions available by offering a guest-centric technology platform that is truly exceptional. This cutting-edge system empowers destination spas, resort spas, and spas with multiple locations to provide a tailored service experience thanks to a consolidated guest profile. Featuring its own inventory management and point-of-sale systems, our premium modules can either oversee your entire operation or integrate smoothly with your existing solutions. No matter if it's for spa treatments, classes, room reservations, or dining bookings, your front desk and reservations teams can easily access detailed guest information when using ResortSuite modules in conjunction with each other or across different spa locations. The benefit of utilizing a single-vendor system is a cohesive experience, while a multi-vendor approach suits spas and resorts that follow a corporate standard for property management and point-of-sale solutions. By allowing your guests to conveniently book any service available at your property, you can significantly elevate their overall experience. This adaptability not only makes scheduling easier for guests but also reinforces their sense of being valued and well cared for, no matter where they are located within your establishment. Ultimately, such an approach fosters deeper connections between guests and your services.
What is ResortSuite PMS?
ResortSuite PMS is crafted to meet all your property management system needs while ensuring smooth integration with various ResortSuite modules or existing hospitality technologies. This robust system empowers you to understand your guests better, which in turn facilitates the provision of exceptional guest experiences. Guests have the flexibility to enhance their stay by reserving a range of services at any time and from any place. Moreover, the system enhances operational efficiency via tablet applications and web-based management tools. Our adaptable, module-based solutions can function alongside your current vendors or independently manage your entire operation. You can conveniently access a guest's comprehensive history across different locations, including former visits, purchases, and personalized notes, which guarantees that outstanding service is consistently provided. Additionally, automated pre-arrival and on-property confirmation letters, as well as customized guest itineraries that include room bookings, dining options, spa reservations, and activities, are generated to improve the guest experience further. Collectively, these features not only streamline operations but also create a more tailored and memorable hospitality experience for every guest. As a result, both staff and guests can benefit from a more organized and enjoyable stay.
Integrations Supported
Akia
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
OpenKey
Yellow Dog Inventory
Integrations Supported
Akia
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
OpenKey
Yellow Dog Inventory
API Availability
Has API
API Availability
Has API
Pricing Information
$18000 one-time payment
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ResortSuite
Date Founded
1999
Company Location
Canada
Company Website
www.resortsuite.com/applications/spa/
Company Facts
Organization Name
ResortSuite
Date Founded
1999
Company Location
Canada
Company Website
www.resortsuite.com/applications/pms/
Categories and Features
Spa
Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental