Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    3,013 Ratings
    Company Website
  • Jotform Reviews & Ratings
    8,081 Ratings
    Company Website
  • Titan Reviews & Ratings
    374 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,101 Ratings
  • ActiveCampaign Reviews & Ratings
    17,148 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    865 Ratings
    Company Website
  • Banker's Dashboard Reviews & Ratings
    6 Ratings
    Company Website
  • Oxylabs Reviews & Ratings
    1,151 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,873 Ratings
    Company Website
  • OpenMetal Reviews & Ratings
    39 Ratings
    Company Website

What is Responsr?

Experience the fusion of cutting-edge AI technology with the most effective methodologies through an incredibly user-friendly online platform. Responsr offers a variety of pre-designed templates, comprehensive reports, and tailored customer interactions specifically for your sector, enabling you to start enhancing customer satisfaction instantly by setting up your profile. The platform automatically dispatches short surveys consisting of 2-3 questions at a pace that aligns with both your schedule and your customers' preferences. With its suite of services, Responsr empowers you to gather valuable feedback and take necessary actions accordingly. This innovative customer service system is designed to cater to the needs of your entire organization while allowing you to benchmark your performance against industry peers. It's an intelligent feedback mechanism that is accessible to enterprise-level companies, allowing you to commence your journey with ready-to-use dialogues and reports aimed at leveraging insights for improved customer satisfaction. Not only does Responsr simplify the process of obtaining feedback, but it also equips you with the tools needed to turn insights into actionable strategies.

What is GrowthScore?

This simple yet powerful NPS tool is designed to effectively evaluate and improve customer satisfaction. You have the ability to send tailored NPS surveys that embody your brand’s identity, allowing you to collect essential feedback on a daily basis. Connect with your customers through various platforms such as in-app notifications, websites, or email. With the advantage of real-time analytics, you can observe trends, recognize satisfied customers, and detect those who may require additional attention. Utilize live data to oversee NPS outcomes across different aspects, including communication channels and geographical areas. Moreover, you can categorize and prioritize product issues, assign them to your team, and ensure proper follow-through to resolve any concerns. By enhancing the customer experience, you can transform detractors into advocates and show appreciation to your dedicated supporters. In addition, you can set up automated processes that prompt content customers to share their experiences on prominent review platforms or engage in referral initiatives, thereby extending your brand’s reach. Ultimately, this solution goes beyond measuring customer satisfaction; it plays a vital role in cultivating enduring relationships with your audience while also providing valuable insights for continuous improvement. By consistently monitoring and adapting your strategies, you can ensure that your approach remains effective and aligned with customer needs.

Media

Media

Integrations Supported

Freshdesk
Zendesk
Axis LMS
Fortnox
HubSpot CRM
HubSpot Customer Platform
Intercom
Ortto
Salesforce
Slack
Trustpilot
Upsales
WooCommerce
Zapier

Integrations Supported

Freshdesk
Zendesk
Axis LMS
Fortnox
HubSpot CRM
HubSpot Customer Platform
Intercom
Ortto
Salesforce
Slack
Trustpilot
Upsales
WooCommerce
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

€50/month
Free Trial Offered?
Free Version

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Responsr

Date Founded

2021

Company Location

Sweden

Company Website

responsr.io/en/

Company Facts

Organization Name

GrowthScore

Date Founded

2013

Company Location

United State

Company Website

growthscore.io

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

NPS

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Popular Alternatives

Popular Alternatives

Surveyed Reviews & Ratings

Surveyed

Spicyfy Ventures
Vantage Pulse Reviews & Ratings

Vantage Pulse

Vantage Circle