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What is Responsr?

Experience the fusion of cutting-edge AI technology with the most effective methodologies through an incredibly user-friendly online platform. Responsr offers a variety of pre-designed templates, comprehensive reports, and tailored customer interactions specifically for your sector, enabling you to start enhancing customer satisfaction instantly by setting up your profile. The platform automatically dispatches short surveys consisting of 2-3 questions at a pace that aligns with both your schedule and your customers' preferences. With its suite of services, Responsr empowers you to gather valuable feedback and take necessary actions accordingly. This innovative customer service system is designed to cater to the needs of your entire organization while allowing you to benchmark your performance against industry peers. It's an intelligent feedback mechanism that is accessible to enterprise-level companies, allowing you to commence your journey with ready-to-use dialogues and reports aimed at leveraging insights for improved customer satisfaction. Not only does Responsr simplify the process of obtaining feedback, but it also equips you with the tools needed to turn insights into actionable strategies.

What is Marcom Robot Customer Feedback Tool?

Collect and assess customer feedback through online surveys that measure CSAT, CES, and NPS. Marcom Robot's feedback software makes it easier to grasp customer sentiment, gauge loyalty, and reveal authentic views regarding your products, services, or team interactions. Unlike other customer feedback solutions, Marcom Robot stands out by providing crucial features, a user-friendly experience, and cost-effective pricing plans. Furthermore, Marcom Robot allows for both single-question and multi-question surveys, ensuring a thorough collection of feedback. This comprehensive tool empowers you to design, launch, analyze, and address customer feedback efficiently. With the ability to create and distribute one-click surveys in mere minutes, you can utilize interactive formats such as smiley faces, thumbs up/down, star ratings, and more. Our user-friendly survey builder enables you to craft multi-question surveys with various formats, including single-choice, multiple-choice, yes/no options, and radio buttons. You also have the convenience of ready-to-use templates for CSAT, CES, and NPS surveys, further simplifying the feedback process. Explore the ease of boosting customer engagement and satisfaction by leveraging the innovative features Marcom Robot has to offer, and watch as your insights turn into actionable strategies.

Media

Media

Integrations Supported

Zapier
ActiveCampaign
Adobe Marketo Engage
Axis LMS
Fortnox
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Salesforce
Salesforce Marketing Cloud Account Engagement
Trustpilot
Upsales
WooCommerce
Zendesk

Integrations Supported

Zapier
ActiveCampaign
Adobe Marketo Engage
Axis LMS
Fortnox
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Salesforce
Salesforce Marketing Cloud Account Engagement
Trustpilot
Upsales
WooCommerce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

€50/month
Free Trial Offered?
Free Version

Pricing Information

$16 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Responsr

Date Founded

2021

Company Location

Sweden

Company Website

responsr.io/en/

Company Facts

Organization Name

Marcom Robot

Company Location

United States

Company Website

www.marcomrobot.com/customer-feedback-tool

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

NPS

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