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What is Responsr?

Experience the fusion of cutting-edge AI technology with the most effective methodologies through an incredibly user-friendly online platform. Responsr offers a variety of pre-designed templates, comprehensive reports, and tailored customer interactions specifically for your sector, enabling you to start enhancing customer satisfaction instantly by setting up your profile. The platform automatically dispatches short surveys consisting of 2-3 questions at a pace that aligns with both your schedule and your customers' preferences. With its suite of services, Responsr empowers you to gather valuable feedback and take necessary actions accordingly. This innovative customer service system is designed to cater to the needs of your entire organization while allowing you to benchmark your performance against industry peers. It's an intelligent feedback mechanism that is accessible to enterprise-level companies, allowing you to commence your journey with ready-to-use dialogues and reports aimed at leveraging insights for improved customer satisfaction. Not only does Responsr simplify the process of obtaining feedback, but it also equips you with the tools needed to turn insights into actionable strategies.

What is RateMyService?

Elevate your surveys to be captivating, accessible, and true representations of your brand's essence and objectives. With our top-notch setup time, you can swiftly gather valuable insights from your customers. Integrating surveys into your existing email campaigns is as easy as a single click—our solution makes it simple with just a quick copy-and-paste. This feature transforms every email into a chance for your customers to provide feedback that can drive your growth forward. It's crucial to address this feedback in a timely manner to foster robust relationships with clients and mitigate any risk of dissatisfaction. Tailor your survey and call-to-action in any language that resonates best with your target audience. Analyzing your performance is key to success, and you can access all your metrics neatly compiled in the Reporting tab, offering you essential insights to refine your strategy. Keeping a pulse on customer opinions is vital as it fuels continuous enhancement and long-term success. Furthermore, by actively engaging with your customers through well-designed surveys, you not only gather feedback but also demonstrate that their opinions truly matter to you and your brand.

Media

Media

Integrations Supported

Axis LMS
Fortnox
Freshdesk
Trustpilot
Upsales
WooCommerce
Zapier
Zendesk

Integrations Supported

Gmail
Google Business Profile
Google Workspace
Microsoft 365
Microsoft Outlook

API Availability

Has API

API Availability

Pricing Information

€50/month
Pricing per app.
Each app tailors to a certain industry and includes integrations, customer journey based survey, AI tools and templates.
Free Trial Offered?

Pricing Information

$30 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Responsr

Date Founded

2021

Company Location

Sweden

Company Website

responsr.io/en/

Company Facts

Organization Name

RateMyService

Company Website

www.ratemyservice.io

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
Voice of the Customer (VoC)

Categories and Features

Customer Feedback

Not specified

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