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What is Restolabs?

Restolabs is a commission-free online ordering system and restaurant growth platform built for restaurants that want to own their customer relationships and drive direct orders without relying on third-party aggregators. It brings together branded online ordering, websites, mobile apps, QR code ordering, delivery management, loyalty, and real-time analytics into a single system, giving restaurants full control over how they sell and engage with their customers. Used by 2,000+ restaurants across 10+ countries, including cafés, coffee shops, pizzerias, and multi-location brands, Restolabs helps businesses drive direct orders and retain ownership of their customer relationships. Restaurants manage pickup, delivery, dine-in, and catering from a single backend, while retaining full ownership of customer data — including customer profiles, order history, and contact details. This enables targeted campaigns, loyalty programs, and repeat orders without third-party dependencies. The platform integrates natively with leading POS systems (Toast, Clover, Square, Revel, PAR/PAR-Brink, Genius, Checkmate, Thrive, Point One, Deliverect), 50+ payment gateways (Stripe, Clover Payments, Square, Authorize.net, FreedomPay, WorldPay, Heartland, USAePay, Element Vantiv, Apple Pay, Google Pay), delivery networks (DoorDash Drive, Uber Direct, GrubHub, Tookan, Relay, Careem, Shipday), and loyalty platforms (Como, Ntouch). The ordering platform supports 10+ languages — including English, Spanish, French, Italian, and Mandarin — making it suitable for multi-region and multi-brand operations. Restolabs also offers a white-label Reseller Partnership Program for restaurant website & marketing agencies, web design agencies, restaurant technology partners, POS providers, payment platforms, loyalty platforms, and hospitality groups to offer branded online ordering under their own brand.

What is Kayana WhatsApp Ordering?

Kayana WhatsApp Ordering, also referred to as AskKay, is a groundbreaking cloud-based solution designed specifically for restaurants, cafés, takeaways, and various hospitality establishments. This platform allows patrons to browse the menu, select their preferred items, and place orders for delivery, collection, takeaway, or in-house dining, all while sending a user-friendly checkout link through WhatsApp to simplify payment without requiring extra applications or account setups. An AI-powered order assistant takes care of customer questions, helps in assembling the order basket, offers details about menu options, and can suggest additional items to elevate the dining experience. Businesses can easily link this service with Kayana EPOS, which ensures menus and pricing are kept up-to-date automatically and that incoming orders are processed smoothly through their current point-of-sale systems. Furthermore, operators can personalize order types, create QR-code access points, and assign specific WhatsApp numbers for their business, while customers receive timely updates regarding their order status through chat notifications. This innovative service is designed for those in the hospitality industry who want to optimize direct orders and enhance customer interactions via WhatsApp, effectively complementing their traditional in-store operations. By adopting such a system, businesses can not only improve customer convenience but also create a more interactive and enjoyable dining experience, ultimately leading to increased customer satisfaction and loyalty.

Media

Media

Integrations Supported

Apple Pay
Authorize.Net
Careem
Checkmate
Clover
Como
Deliverect
DoorDash
Google Pay
Heartland Payment Processing
Postmates
Revel Systems
Shipday
Stripe
Toast POS
Tookan
Worldpay
noon Food

Integrations Supported

WhatsApp

API Availability

API Availability

Has API

Pricing Information

$55/month
Restolabs offers flat monthly pricing per store with zero per-order commissions. Pricing starts at $55/month per store (billed annually) for the Basic plan. Growth plan pricing starts at $79/month per store, while the Pro plan starts at $159/month per store. Plans include online ordering, payment integrations, loyalty tools, analytics, QR ordering, delivery integrations, branded mobile apps, and SEO-optimized restaurant websites depending on the selected package. A 30-day free trial is available across all plans.
Free Trial Offered?

Pricing Information

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Restolabs

Date Founded

2015

Company Location

United States

Company Website

www.restolabs.com

Company Facts

Organization Name

Kayana for Business

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Categories and Features

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Sales Trend Analysis
Supports Loyalty Program

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Fulfillment
Order Tracking
Recurring Orders
Shipping Management

Restaurant Management

Billing & Invoicing
Built-in Accounting
Menu Management
Reporting/Analytics
Sales Tracking
Table Management

Categories and Features

Online Ordering

Not specified

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