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What is Restomatik?
Restomatik is an online reservation platform designed specifically for independent restaurants and hotel-restaurants in France, allowing users to manage direct online bookings, phone reservations, and walk-in entries all within a single digital calendar. This system ensures that both restaurant staff and receptionists have access to the same scheduling details, which helps them to prepare effectively for each service while also maintaining customer records, booking histories, and tagging systems for easy information retrieval.
The subscription service includes a variety of features such as a booking widget, tools for managing overbookings, confirmation and reminder emails, customer database management, and dedicated human support. For those opting for more advanced subscription plans, additional features like floor-plan and service views, SMS notifications, and statistical analysis are available, though some integrations may require specific setup.
Starting at EUR 49 per month, not including VAT, subscriptions come with the benefit of no commission fees on reservations and no long-term commitments. Additionally, interested users can take advantage of a 30-day trial that includes support without the need for a credit card, allowing them to assess the platform's capabilities. This service, offered by ASCENTO SAS, is tailored for professionals in the French-speaking hospitality industry, ensuring they have the essential tools for effective reservation management while enhancing their operational efficiency. As the hospitality sector continues to evolve, leveraging such technology can significantly improve customer experiences and streamline business processes.
What is DineDesk?
Effective management of front-of-house operations is significantly improved by leading restaurant reservation platforms, which provide a structure devoid of fees, cover charges, or ongoing commitments, ensuring there are no hidden expenses. You can access vital information about where your guests come from, assess occupancy trends, and collect essential feedback from patrons, equipping you with everything needed for smooth restaurant operations. This adaptable solution is available on any device globally, promising dependability and consistency for your business requirements. Initiating the process is simple, with a rapid setup and user-friendly interface that allows for staff training in just a few minutes. With 24/7 support, you can accept reservations at any hour, and within moments, guests can book through your website, mobile app, or even social media platforms like Facebook. The system enhances operational efficiency by automatically confirming reservations and sending reminders, lifting that responsibility off your shoulders. Additionally, you can maintain a detailed view of your dining space to maximize seating capacity at all times. Effortlessly manage server assignments to tables to ensure an even guest distribution, while also providing accurate wait times for walk-in customers. This innovative management system not only revolutionizes restaurant operations but also significantly boosts guest satisfaction and overall efficiency, creating a more enjoyable dining experience for everyone involved. By streamlining these processes, restaurants can ultimately focus more on providing exceptional service and less on administrative tasks.
Media
No images available
Integrations Supported
Facebook
Mailchimp
Postmark
Wix
X (Twitter)
API Availability
Has API
API Availability
Has API
Pricing Information
EUR 49/month excluding VAT
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ASCENTO SAS
Company Location
France
Company Website
restomatik.fr/
Company Facts
Organization Name
DineDesk
Date Founded
2016
Company Location
India
Company Website
www.dinedesk.com/features
Categories and Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Categories and Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management