Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • CrankWheel Reviews & Ratings
    240 Ratings
    Company Website
  • Forethought Reviews & Ratings
    166 Ratings
    Company Website
  • Pipefy Reviews & Ratings
    594 Ratings
    Company Website
  • TraceEngine Reviews & Ratings
    1 Rating
    Company Website
  • FirstPromoter Reviews & Ratings
    67 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    869 Ratings
    Company Website
  • Seertech Reviews & Ratings
    15 Ratings
    Company Website
  • Maropost Marketing Cloud Reviews & Ratings
    152 Ratings
    Company Website
  • CharityTracker Reviews & Ratings
    1,429 Ratings
    Company Website
  • KUKUI Reviews & Ratings
    80 Ratings
    Company Website

What is RetentionEngine?

RetentionEngine provides a cancellation workflow designed to collect important insights into why customers leave, focusing on retaining them and identifying engagement trends with your service. Understanding the perspectives of dissatisfied customers is vital for improvement—key aspects include identifying what went wrong, who faced issues, and what might entice them to stay. These crucial inquiries are what RetentionEngine helps address and fine-tune. Remarkably, a significant 80% of customers believe that there were steps a business could have taken to prevent their departure. Moreover, your current customers can act as influential advocates, and adverse cancellation experiences can rapidly disseminate among prospective clients. As churn rates rise, RetentionEngine proves invaluable in saving time and preserving your revenue. Our dedication allows you to concentrate on what truly counts! With a simple integration into your subscription model, you can quickly begin leveraging our platform. RetentionEngine is uniquely positioned as the only no-code, AI-powered offboarding tool specifically designed to enhance customer retention, save time, and increase revenue while also improving overall customer satisfaction. Furthermore, using our platform will equip you with a richer understanding of customer behaviors, informing your future strategies for greater effectiveness. This comprehensive approach not only benefits your business but also fosters a more loyal customer base.

What is Churn Buster?

Subscription eCommerce brands and SaaS companies use Churn Buster's retention software to win back revenue from failed payments and keep customers who try to cancel. The two products run on their own or together. Dunning coordinates retries with branded email and SMS asking customers to update their payment details. Where Churn Buster handles the retries itself, it also sets their timing. With Cancel Flows, a customer who clicks cancel sees a short flow instead of a one click exit: a pause, skip, discount, or plan change, plus a question about why they're leaving. For regulated locations, Cancel Flows also includes a click-to-cancel option. Since 2013, Churn Buster has handled 50+ million failed payments, and its retention specialists have refined the default retry and campaign settings over 1,000+ accounts. Dunning connects to Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and more. Plans start at $269/mo on a flat fee set by MRR tier, month to month.

Media

Media

Integrations Supported

Recharge
Recurly
Shopify
Stay AI
Stripe
Bold Subscriptions
Chargebee
Cratejoy
WooCommerce

Integrations Supported

Recharge
Recurly
Shopify
Stay AI
Stripe
Braintree
Checkout Champ
Inveterate
Loop
Ordergroove
Rivo
Seal Subscriptions
Skio
Smartrr

API Availability

Has API

API Availability

Has API

Pricing Information

$59 per month

Pricing Information

$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

RetentionEngine

Date Founded

2020

Company Website

www.retentionengine.com

Company Facts

Organization Name

Churn Buster

Date Founded

2013

Company Location

United States

Company Website

churnbuster.io

Categories and Features

AI Customer Success

Not specified

Churn Prevention

Not specified

Customer Retention

Not specified

Customer Success

Not specified

Categories and Features

Churn Prevention

Not specified

Recurring Billing

Dunning Management

Subscription Management

Cancellation Management
Dunning Management
Revenue Recovery Tools

Popular Alternatives

Popular Alternatives

Butter Reviews & Ratings

Butter

Butter Payments