Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • CrankWheel Reviews & Ratings
    240 Ratings
    Company Website
  • Forethought Reviews & Ratings
    166 Ratings
    Company Website
  • Pipefy Reviews & Ratings
    594 Ratings
    Company Website
  • TraceEngine Reviews & Ratings
    1 Rating
    Company Website
  • FirstPromoter Reviews & Ratings
    67 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    869 Ratings
    Company Website
  • CharityTracker Reviews & Ratings
    1,429 Ratings
    Company Website
  • Seertech Reviews & Ratings
    15 Ratings
    Company Website
  • Maropost Marketing Cloud Reviews & Ratings
    152 Ratings
    Company Website
  • KUKUI Reviews & Ratings
    80 Ratings
    Company Website

What is RetentionEngine?

RetentionEngine provides a cancellation workflow designed to collect important insights into why customers leave, focusing on retaining them and identifying engagement trends with your service. Understanding the perspectives of dissatisfied customers is vital for improvement—key aspects include identifying what went wrong, who faced issues, and what might entice them to stay. These crucial inquiries are what RetentionEngine helps address and fine-tune. Remarkably, a significant 80% of customers believe that there were steps a business could have taken to prevent their departure. Moreover, your current customers can act as influential advocates, and adverse cancellation experiences can rapidly disseminate among prospective clients. As churn rates rise, RetentionEngine proves invaluable in saving time and preserving your revenue. Our dedication allows you to concentrate on what truly counts! With a simple integration into your subscription model, you can quickly begin leveraging our platform. RetentionEngine is uniquely positioned as the only no-code, AI-powered offboarding tool specifically designed to enhance customer retention, save time, and increase revenue while also improving overall customer satisfaction. Furthermore, using our platform will equip you with a richer understanding of customer behaviors, informing your future strategies for greater effectiveness. This comprehensive approach not only benefits your business but also fosters a more loyal customer base.

What is Raaft?

Raaft helps software-as-a-service (SaaS) businesses minimize customer churn while enhancing the feedback they receive from their users. The platform offers a no-code retention mechanism that activates when subscribers choose to cancel, allowing you to engage them by asking for their reasons for leaving and offering tailored responses. By gathering more insightful feedback, companies can make informed decisions to improve their products, ultimately leading to a more satisfied customer base and prolonged subscription durations. Additionally, this approach fosters a deeper understanding of customer needs and expectations.

Media

Media

No images available

Integrations Supported

Chargebee
Stripe
Bold Subscriptions
Cratejoy
Recharge
Recurly
Shopify
Stay AI
WooCommerce

Integrations Supported

Chargebee
Stripe
Baremetrics
Braintree
Paddle
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$59 per month

Pricing Information

Free
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

RetentionEngine

Date Founded

2020

Company Website

www.retentionengine.com

Company Facts

Organization Name

Raaft

Date Founded

2018

Company Location

United States

Company Website

www.raaft.io

Categories and Features

AI Customer Success

Not specified

Churn Prevention

Not specified

Customer Retention

Not specified

Customer Success

Not specified

Categories and Features

Churn Prevention

Not specified

Customer Retention

Not specified

Customer Success

Health Score
Revenue Management

Popular Alternatives

Popular Alternatives

Rezup Reviews & Ratings

Rezup

Vindrose sp. z o.o.;