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What is Retently?

Enhance your business with NPS Software that enables you to gather customer insights through a straightforward Net Promoter Score® survey. By utilizing our automated survey platform, you can boost response rates, gather valuable customer feedback, and drive business growth to new heights. You have the flexibility to conduct multiple campaigns targeting various audiences according to set schedules or events triggered by other applications. Engaging customers is made easier with a combination of email and in-app templates, ensuring you connect through the channels where you are most likely to receive responses. Additionally, you can customize the design and language of the survey templates and include follow-up questions that directly relate to the feedback received. To further enhance your response rates, take advantage of your own domain and conduct A/B testing on subject lines, while also ensuring your audience is verified for optimal deliverability. It’s essential to monitor all surveys dispatched to your audience effectively. Moreover, with workflows, you can streamline various processes and design tailored scenarios that meet your specific needs, making your feedback collection both efficient and impactful. This comprehensive approach will help you gain deeper insights into customer satisfaction and loyalty.

What is 1Flow?

Transforming more individuals into loyal customers is achievable by leveraging user insights effectively. Implement automatic surveys that engage your users while they navigate your app or website, enabling you to gather valuable feedback and understand their preferences and motivations. This understanding can significantly enhance customer retention. With the aid of AI, any team member can effortlessly design personalized user research surveys in just seconds. By simply outlining your objectives, 1Flow AI constructs a tailored survey in under five seconds, drawing on its extensive expertise. Enjoy the flexibility of creating visually appealing in-app flows with custom fonts and colors, while also selecting from various widget sizes and placements. This allows you to provide users with an experience that seamlessly integrates with your brand identity. Additionally, you can activate flows at optimal moments by setting rules based on page URLs and specific events, ensuring you connect with users when they are most engaged and eager to share their thoughts. Ultimately, this approach not only enhances user experience but also fosters deeper relationships with your audience.

Media

Media

Integrations Supported

Gmail
HubSpot CRM
HubSpot Customer Platform
Slack
Zapier
Airtable
BigCommerce
Birdeye
Campaign Monitor
Canopy
Copper
Dropbox
Facebook
Formstack
Prodsight
ReturnPro
RingCentral RingEX
SolarWinds Service Desk
Xero
Zendesk

Integrations Supported

Gmail
HubSpot CRM
HubSpot Customer Platform
Slack
Zapier

API Availability

API Availability

Has API

Pricing Information

$39 per month
Free Trial Offered?

Pricing Information

$200 per month
$250 per month if billed monthly
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Retently

Date Founded

2015

Company Location

United States

Company Website

www.retently.com

Company Facts

Organization Name

1Flow

Date Founded

2021

Company Location

United States

Company Website

1flow.ai/

Categories and Features

Customer Feedback

Community Feedback Tools
Net Promoter Score (NPS)
Surveys

Customer Loyalty

Customer Activity Tracking
Loyalty Card System
Rewards Management

Customer Satisfaction

Analytics
Feedback Collection
Survey Management

NPS

Not specified

Categories and Features

Customer Feedback

Behavior Analytics
Bug Reports
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
User Testing Tools
Voice of the Customer (VoC)
Website Feedback

User Research

Not specified

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