Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    3,022 Ratings
    Company Website
  • Jotform Reviews & Ratings
    8,206 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    866 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,874 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,128 Ratings
  • GWI Reviews & Ratings
    189 Ratings
    Company Website
  • Titan Reviews & Ratings
    376 Ratings
    Company Website
  • BrandMail Reviews & Ratings
    323 Ratings
    Company Website
  • Extole Reviews & Ratings
    70 Ratings
    Company Website
  • Act! Reviews & Ratings
    40 Ratings
    Company Website

What is Retently?

Enhance your business with NPS Software that enables you to gather customer insights through a straightforward Net Promoter Score® survey. By utilizing our automated survey platform, you can boost response rates, gather valuable customer feedback, and drive business growth to new heights. You have the flexibility to conduct multiple campaigns targeting various audiences according to set schedules or events triggered by other applications. Engaging customers is made easier with a combination of email and in-app templates, ensuring you connect through the channels where you are most likely to receive responses. Additionally, you can customize the design and language of the survey templates and include follow-up questions that directly relate to the feedback received. To further enhance your response rates, take advantage of your own domain and conduct A/B testing on subject lines, while also ensuring your audience is verified for optimal deliverability. It’s essential to monitor all surveys dispatched to your audience effectively. Moreover, with workflows, you can streamline various processes and design tailored scenarios that meet your specific needs, making your feedback collection both efficient and impactful. This comprehensive approach will help you gain deeper insights into customer satisfaction and loyalty.

What is Elvan?

Elvan is an innovative platform created to collect customer feedback and insights, specifically optimized for SaaS and ecommerce teams to effectively gather valuable opinions and transform them into clear, actionable insights. This tool allows teams to capture metrics such as NPS, CSAT, and CES, along with targeted micro-surveys at critical moments, including after a purchase, during in-app interactions, or through email campaigns. By utilizing AI technology, Elvan processes qualitative feedback, detects recurring patterns, highlights potential churn risks, and uncovers growth opportunities, all while eliminating the hassle of manual tagging and tedious spreadsheet management. With its user-friendly setup, customizable survey triggers, and real-time analytics dashboards, Elvan empowers teams to gain a deep understanding of customer behavior and react promptly to the most significant factors. This platform is tailored for those who value substantial insights over mere superficial data, ensuring a commitment to authentic customer engagement and satisfaction. Ultimately, Elvan simplifies the feedback loop, enhancing decision-making processes and significantly contributing to business growth and success. Additionally, it fosters a culture of continuous improvement by encouraging teams to adapt based on real-time customer input.

Media

Media

Integrations Supported

Slack
Zendesk
AdRoll
Box
Breezy HR
Drip
Expensify
Freshsales
IBM Targetprocess
Instagram
Magento
Mailgun
Microsoft Dynamics 365
ReturnPro
Shopify
Smartsheet
SolarWinds Service Desk
Vision6
WordPress
Wufoo

Integrations Supported

Slack
Zendesk
AdRoll
Box
Breezy HR
Drip
Expensify
Freshsales
IBM Targetprocess
Instagram
Magento
Mailgun
Microsoft Dynamics 365
ReturnPro
Shopify
Smartsheet
SolarWinds Service Desk
Vision6
WordPress
Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Pricing Information

$49/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Retently

Date Founded

2015

Company Location

United States

Company Website

www.retently.com

Company Facts

Organization Name

Elvan

Date Founded

2025

Company Location

India

Company Website

www.elvan.ai

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Popular Alternatives

Popular Alternatives

Delighted Reviews & Ratings

Delighted

Qualtrics
Fivestars Reviews & Ratings

Fivestars

Fivestars Loyalty
SurveyOL Reviews & Ratings

SurveyOL

SurveyOL.com
Simplesat Reviews & Ratings

Simplesat

Pronto Holdings