Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    3,089 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    869 Ratings
    Company Website
  • Jotform Reviews & Ratings
    9,009 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,881 Ratings
    Company Website
  • Titan Reviews & Ratings
    378 Ratings
    Company Website
  • GWI Reviews & Ratings
    201 Ratings
    Company Website
  • BrandMail Reviews & Ratings
    332 Ratings
    Company Website
  • WorkTango Reviews & Ratings
    1,554 Ratings
    Company Website
  • Numa Reviews & Ratings
    14 Ratings
    Company Website
  • SurveyJS Reviews & Ratings
    64 Ratings
    Company Website

What is Retently?

Enhance your business with NPS Software that enables you to gather customer insights through a straightforward Net Promoter Score® survey. By utilizing our automated survey platform, you can boost response rates, gather valuable customer feedback, and drive business growth to new heights. You have the flexibility to conduct multiple campaigns targeting various audiences according to set schedules or events triggered by other applications. Engaging customers is made easier with a combination of email and in-app templates, ensuring you connect through the channels where you are most likely to receive responses. Additionally, you can customize the design and language of the survey templates and include follow-up questions that directly relate to the feedback received. To further enhance your response rates, take advantage of your own domain and conduct A/B testing on subject lines, while also ensuring your audience is verified for optimal deliverability. It’s essential to monitor all surveys dispatched to your audience effectively. Moreover, with workflows, you can streamline various processes and design tailored scenarios that meet your specific needs, making your feedback collection both efficient and impactful. This comprehensive approach will help you gain deeper insights into customer satisfaction and loyalty.

What is FanExam?

FanExam's NPS® tool provides an outstanding approach for accurately measuring customer satisfaction while gathering essential insights about your platform. It effectively administers surveys to your customers and produces comprehensive reports derived from their feedback and ratings. We guarantee the tracking of surveyed individuals, ensuring that your customers' opinions are recognized and valued. FanExam strategically utilizes NPS to ask the most pertinent questions to your site visitors during critical interactions on your website. This method allows you to gain a deeper understanding of your customers' viewpoints. By integrating FanExam into your site, you will create a continuous and systematic feedback mechanism for your customers, accessible at all times. This invaluable resource not only aids in guiding your business decisions but also plays a significant role in improving the overall customer experience, making it easier to adapt to their needs and expectations. Ultimately, leveraging this tool will empower your business to foster stronger relationships with your clientele.

Media

Media

Integrations Supported

BombBomb
Ecwid
FreeAgent
Google Analytics
Google Forms
Lyftrondata
Mailchimp Transactional Email (Mandrill)
Mailgun
Nintex Process Platform
Redbooth
Skilljar
Smartsheet
Teamwork Desk
Thinkific
Trainerize
Twilio
Vtiger CRM
WHMCS
Zoho CRM

Integrations Supported

API Availability

API Availability

Pricing Information

$39 per month
Free Trial Offered?

Pricing Information

$29 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Retently

Date Founded

2015

Company Location

United States

Company Website

www.retently.com

Company Facts

Organization Name

FanExam

Date Founded

2014

Company Location

Netherlands

Company Website

fanexam.com

Categories and Features

Customer Feedback

Community Feedback Tools
Net Promoter Score (NPS)
Surveys

Customer Loyalty

Customer Activity Tracking
Loyalty Card System
Rewards Management

Customer Satisfaction

Analytics
Feedback Collection
Survey Management

NPS

Not specified

Categories and Features

Customer Satisfaction

Analytics
Feedback Collection

NPS

Not specified

Popular Alternatives

Popular Alternatives

Fivestars Reviews & Ratings

Fivestars

Fivestars Loyalty
SurveyOL Reviews & Ratings

SurveyOL

SurveyOL.com