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What is Retreaver?

Retreaver is an innovative cloud-based solution for call centers that efficiently tracks, tags, and directs calls to the appropriate agents or departments. Our platform empowers marketers, agencies, and brands to gain insights from inbound calls, manage caller profiles effectively, and route calls dynamically. Additionally, we provide tools to monitor conversions, assess ROI, and generate comprehensive reports. By utilizing advanced CRM databases and real-time tracking, businesses can enhance customer experiences, minimize call durations, and boost overall satisfaction. With Retreaver, you have the capability to define custom call data properties through personalized tags, which are linked to specific phone numbers or calls, allowing for improved campaign management. We pride ourselves on optimizing our operational costs, which enables us to pass savings on to our clients. Notably, we do not require any monthly contracts and maintain competitive pricing. Reach out to us today to receive a personalized quote tailored to your needs.

What is CallWatchPro?

7twenty's CallWatchPro fosters a culture focused on customer satisfaction. Specifically tailored for businesses managing service and sales calls without a dedicated call center, CallWatchPro minimizes the demand for managerial oversight while enhancing customer experience. This innovative tool enables supervisors to track the performance of all employees interacting with customers based on established KPIs, offering valuable real-time insights. Consequently, managers can consistently enhance customer service and streamline internal communication processes. The outcome is a significant reduction in repetitive inquiries, leading to improved organizational efficiency and better financial outcomes. Additionally, the platform empowers employees by providing them with the tools they need to excel in their interactions.

Media

Media

Integrations Supported

Anura.io
CAKE
Eloqua
Everflow
Facebook
Google Analytics
Google Drive
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Insightly
Keap
Microsoft Outlook
Pipedrive
Salesforce Agentforce Marketing
Shopify
Unbounce
WordPress
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$1.00/month/user
No monthly fees & no features locked behind pay walls. Pay as you go with competitive prices for high volume clients starting at $0.05 a minute
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Retreaver

Date Founded

2012

Company Location

Canada

Company Website

www.retreaver.com

Company Facts

Organization Name

7twenty

Date Founded

2007

Company Location

Israel

Company Website

callwatch.pro/

Categories and Features

Affiliate

Affiliate Management
Affiliate Tracking
Commission Management

Call Center

Call Logging
Call Recording
Campaign Management
Database
IVR / Voice Recognition
Inbound Call Center
Real-time Chat
Reporting/Analytics

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversion Tracking

Not specified

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization

PPC

Analytics / ROI Tracking
Campaign Management
Conversion Tracking
Landing Pages / Web Forms

Search Engine Marketing (SEM)

Analytics / ROI Tracking
Campaign Management
Conversion Tracking
Landing Pages / Web Forms

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting

Categories and Features

Call Recording

Not specified

Call Tracking

Not specified

IVR

Not specified

Telephony

Not specified

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