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What is Retreaver?

Retreaver is an innovative cloud-based solution for call centers that efficiently tracks, tags, and directs calls to the appropriate agents or departments. Our platform empowers marketers, agencies, and brands to gain insights from inbound calls, manage caller profiles effectively, and route calls dynamically. Additionally, we provide tools to monitor conversions, assess ROI, and generate comprehensive reports. By utilizing advanced CRM databases and real-time tracking, businesses can enhance customer experiences, minimize call durations, and boost overall satisfaction. With Retreaver, you have the capability to define custom call data properties through personalized tags, which are linked to specific phone numbers or calls, allowing for improved campaign management. We pride ourselves on optimizing our operational costs, which enables us to pass savings on to our clients. Notably, we do not require any monthly contracts and maintain competitive pricing. Reach out to us today to receive a personalized quote tailored to your needs.

What is First Orion?

Reestablish the confidence between your company and its customers by implementing personalized call displays while eliminating calls from unknown numbers. By leveraging branded calling solutions from First Orion, you can not only boost revenue and productivity but also cultivate stronger customer loyalty. This strategy enhances your brand's standing and improves the overall customer experience, while also offering valuable insights into your calling tactics. Engage provides a cohesive platform for the management and labeling of calls, marking a significant advancement in branded call displays. By employing eye-catching colors and comprehensive branding, you can increase your brand's presence across various devices. As the prevalence of number spoofing continues to rise, posing risks to both your clients and your brand's reputation, it is crucial to safeguard your call branding with Sentry, the definitive protection for businesses managing a high volume of calls. INFORM Branded Calling allows organizations to customize their outbound call displays, giving customers the assurance they need when answering calls. In today’s fast-paced digital environment, focusing on the authenticity of your calls can play a vital role in ensuring your business thrives in the future. Moreover, building this trust will not only enhance customer retention but also attract new clients who value transparency and reliability.

Media

Media

Integrations Supported

ActiveCampaign
Anura.io
Eloqua
Facebook
Google Analytics
HubSpot Customer Platform
HubSpot Service Hub
Insightly
Keap
Klariqo
Lead Prosper
Microsoft Outlook
Pipedrive
Salesforce Agentforce Marketing
Shopify
Slack
Taalk
WordPress
Zendesk

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

$1.00/month/user
No monthly fees & no features locked behind pay walls. Pay as you go with competitive prices for high volume clients starting at $0.05 a minute
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Retreaver

Date Founded

2012

Company Location

Canada

Company Website

www.retreaver.com

Company Facts

Organization Name

First Orion

Date Founded

2008

Company Location

United States

Company Website

firstorion.com

Categories and Features

Affiliate

Affiliate Management
Affiliate Tracking
Commission Management

Call Center

Call Logging
Call Recording
Campaign Management
Database
IVR / Voice Recognition
Inbound Call Center
Real-time Chat
Reporting/Analytics

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversion Tracking

Not specified

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization

PPC

Analytics / ROI Tracking
Campaign Management
Conversion Tracking
Landing Pages / Web Forms

Search Engine Marketing (SEM)

Analytics / ROI Tracking
Campaign Management
Conversion Tracking
Landing Pages / Web Forms

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting

Categories and Features

Telephony

Not specified

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