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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
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Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 3 out of 5 stars

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What is Returnly?

A comprehensive solution for online return management is vital for boosting customer satisfaction levels. By offering a wide array of products, you can guarantee a fluid return process that spans from the initial request to the final resolution. This system automates both return and refund operations, allowing your team to focus on more impactful activities. When customers wish to return unwanted items, they can easily select the correct size or color from your inventory. We take care of the exchange costs, enabling customers to receive the correct item before returning the incorrect one. It’s important to maintain a fully branded tracking experience for both orders and returns, complete with real-time updates and SMS alerts, which helps to ease customer worries and significantly reduce WISMO inquiries directed at your support team. Furthermore, evaluating customer satisfaction and gathering insights are essential steps toward enhancing the overall experience. Returnly not only measures customer contentment with the return process but also collects essential feedback that uncovers the reasons for their satisfaction or dissatisfaction. By adopting such a well-rounded system, businesses can consistently improve their operations and build enduring customer loyalty, ultimately leading to long-term success. This proactive approach to returns not only enhances customer engagement but also strengthens brand reputation over time.

What is Cin7 Orderhive?

Cin7 Orderhive is a highly regarded order management solution that enables users to oversee inventory, process orders, handle shipping, and a variety of additional tasks. This robust software is designed to streamline business operations through automation, offering a wide range of functionalities. With Cin7 Orderhive, you can effectively monitor orders from various sales channels, efficiently manage both sales and purchase orders, and ensure timely shipping of products. Its extensive features make it an invaluable tool for businesses looking to enhance their operational efficiency and customer satisfaction.

Media

Media

Integrations Supported

Shopify
Shopify Plus
Celigo
Exenta
FedEx Ship Manager
MESA
Magento
Ryder E-commerce by Whiplash
Zendesk

Integrations Supported

Shopify
Shopify Plus
CS-Cart Multi-Vendor
CS-Cart Store Builder
Crossfire EDI
Dropbox
Fulfillrite
PayPal
QuickBooks Online Advanced
Stripe
Xero
Zoho CRM
stockinstore

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$49.99/month
Starter - $49.99
Professional - $149.99
Growth - $299.99
Enterprise - price upon request
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Returnly Technologies

Date Founded

2014

Company Location

United States

Company Website

returnly.com

Company Facts

Organization Name

Cin7 Orderhive Inc.

Date Founded

2013

Company Location

United States

Company Website

www.orderhive.com

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Categories and Features

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Purchase Order

Not specified

Returns Management

Not specified

Supply Chain Management

Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Warehouse Management

3PL Management
Barcoding / RFID
Channel Management
Inventory Management
Location Control
Order Management
Purchasing
Receiving / Putaway Management
Returns Management
Shipping Management

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