Rev.io PSA Reviews & Ratings

Rev.io PSA

4.4 out of 5 stars

Ratings and Reviews 5 Ratings

Total 4.5 out of 5 stars
ease 4 out of 5 stars
features 4.5 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Rev.io PSA?

Are you tired of struggling with insufficient time, funds, and resources to expand your business? Rev.io PSA (previously known as Tigerpaw One) offers an excellent solution to elevate your technology services company without the need to bring on new employees. Are you frustrated with the chaos of using multiple systems that fail to integrate? With Rev.io PSA, there's no longer a requirement for various resources to reach your objectives. This platform can effectively automate your operations and enhance your workflow. Are you annoyed by the financial losses caused by inadequate asset tracking? You might be unaware of what inventory you have on hand, in your vehicles, or at client locations. Are you feeling the pressure of not being able to capture all your billable hours? The efficiency of your technicians directly impacts your bottom line, and labor costs can be one of the largest expenditures. With just a simple tap, you can access their work logs, evaluate efficiency metrics, and get a comprehensive view of billable hours, allowing you to optimize performance and increase profitability. By streamlining these processes, you can focus your efforts on growing your business instead of managing complications.

What is DigitalDesk?

DigitalDesk is a specialized service desk platform designed specifically for freelancers and digital agencies, equipping them with vital tools to deliver outstanding customer support. By ensuring that clients receive prompt assistance when required, DigitalDesk plays a crucial role in fostering client loyalty. Its intuitive design and effective functionalities simplify the support workflow, ultimately boosting client satisfaction and interaction. Moreover, the platform's capabilities allow users to manage their support tasks seamlessly, further improving overall efficiency.

Media

Media

No images available

Integrations Supported

Acronis Cyber Protect Cloud
Avalara
BrightGauge
CereTax
D-Tools System Integrator (SI)
Docusign
IT Glue
Mesh
QuickBooks Online
QuoteWerks
Sage 50
Sherweb

Integrations Supported

Bitbucket
GitHub
GitLab
Microsoft Teams
Slack

API Availability

Has API

API Availability

Pricing Information

Contact us for more details

Pricing Information

$18.99/month
$12.75/month if billed annually
Free Version

Supported Platforms

SaaS
Android
iPhone
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Rev.io

Date Founded

2002

Company Location

United States

Company Website

rev.io/solutions/psa/

Company Facts

Organization Name

DigitalDesk Solutions

Date Founded

2021

Company Location

United Kingdom

Company Website

digitaldesk.app

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Checkout / Check-In
Depreciation Tracking
Inventory Management
Service History

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Inventory Management

Alerts/Notifications
Forecasting
Inventory Optimization
Mobile Access
Product Identification
Reporting/Analytics

IT Service

Contract Management
IT Asset Management
Incident Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Quote-to-Cash

Not specified

Quoting

Automated Quoting
Catalog Management
Client Portal
Contact Management
Customer Accounts
Customizable Branding
Discount Management
Forms Creation
Pricing Management
Product Configurator
Proposal Management

Work Management

Access Roles / Permissions
CRM
Calendar Management
Collaboration Tools
Messaging / Discussion
Project Management
Reporting / Analytics
Resource Management
Task Management
Time Tracking
Workflow Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Configurable Workflow
Mobile Access
Task Management
Workflow Configuration

Categories and Features

IT Service

Not specified

Kanban

Not specified

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