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What is RevFee?

RevFee serves as a tool for gathering reviews across well-known platforms like Facebook, Google, Yelp, and TripAdvisor. The process of reviewing a business on social media often presents challenges for both customers and business owners alike. To explore this issue, we carried out an independent study involving over 200 customers tasked with submitting reviews on Facebook and Google, yet most failed to do so. When we invited the same participants to use RevFee for their reviews, the straightforward interface combined with the ability to choose from various review sites led to an increase in feedback submissions. RevFee streamlines the feedback process, making it more accessible for customers to share their opinions while simultaneously benefiting businesses. Ultimately, this tool not only enhances the quantity of reviews but also improves the overall experience for both users and businesses.

What is Cerb?

Cerb acts as an all-encompassing platform for your team's contact center data. It allows you to create records to keep track of essential elements like survey responses, form entries, customer satisfaction scores, orders, suppliers, assets, products, deals, client feedback, courses, students, licenses, and a wealth of other information. You can improve your data tracking by incorporating fields for numbers, decimals, dates, checkboxes, currency, file uploads, geographical coordinates, lists, multiple-choice selections, picklists, record links, URLs, or open-ended text fields. Moreover, if you find that existing options do not meet your needs, you have the ability to design your own unique field types. This creates a dynamic web of interconnected data that can be accessed through powerful search queries. For example, if you're looking for a list of email exchanges with customer support that were resolved in the past year, started on a weekday but took place outside of standard working hours, involved healthcare clients in Europe with a workforce exceeding 100 employees, did not have an active service-level agreement, included at least one female executive, required over a week for a response, and excluded any PDF files larger than 1MB, Cerb can easily cater to that specific request. Such extensive features empower you to meticulously oversee every aspect of your data management, ensuring nothing is missed. In this way, Cerb not only streamlines your processes but also enhances your team's overall efficiency.

Media

Media

Integrations Supported

Facebook
Google Business Profile
Tripadvisor
Yelp

Integrations Supported

Slaask
Wufoo
Zapier

API Availability

API Availability

Pricing Information

$29.99 per user per month
Free Trial Offered?

Pricing Information

$30 per seat per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

RevFee

Date Founded

2017

Company Location

United Kingdom

Company Website

revfee.com

Company Facts

Organization Name

Webgroup Media

Company Location

United States

Company Website

cerb.ai/

Categories and Features

Review Management

Not specified

Categories and Features

Collaboration

Calendar Management
Chat / Messaging
Contact Management
Document Management
Real Time Editing
Task Management
Video Conferencing

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