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What is Reva?

Management and Insights for Hotels and Vacation Rentals. Reva streamlines the collection of reviews from multiple platforms, promotes the achievement of more five-star ratings, and provides a unified interface for responding to all feedback. Moreover, Reva supplies in-depth dashboards, detailed reporting, and practical insights regarding your reviews. Taking control of your reviews is vital; many properties are currently too dependent on OTAs, making it crucial to safeguard your valuable feedback. While managing guest reviews can be quite time-consuming, it remains essential for showcasing professionalism and building brand loyalty. Reva's 'Review Reply' feature harnesses AI technology to simplify the process of crafting and sending responses directly to OTAs, allowing you to automate this task and dedicate more time to enhancing growth and guest satisfaction. By bringing all your reviews into one centralized location, you guarantee that no feedback is overlooked, enabling you to connect with each guest. This strategy not only aids in effective responses but also allows you to identify and analyze recurring themes, whether positive or negative. As a result, you can make ongoing improvements to your services and significantly enhance the overall experience for your guests, fostering a cycle of continuous growth.

What is GuestRevu?

Leverage GuestRevu to effortlessly gather valuable feedback from your guests while maintaining a robust online reputation. Our innovative platform provides the necessary tools and insights to connect with your guests, learn from their experiences, and enhance your offerings based on their input. Through customized surveys and feedback forms, you can gain a profound understanding of your guests' viewpoints. Featuring branded surveys that reflect your unique identity and personalized questions, you can obtain the precise data you need. Say goodbye to the tedious task of searching for reviews, as we simplify your online reputation management process. Our service consolidates reviews from various leading platforms into one comprehensive dashboard, allowing you to easily monitor guest sentiments across multiple websites. Furthermore, amplify your online review presence by integrating with Google and TripAdvisor, enabling guests to provide feedback directly through your tailored surveys. This streamlined process not only increases your review quantity but also improves your visibility in search rankings. In addition, keep track of operational, maintenance, and marketing initiatives with our integrated service ticket system, ensuring your business runs efficiently. By adopting this comprehensive strategy for feedback and reputation management, you empower your organization to succeed and flourish in today’s competitive market. Ultimately, a strong reputation can significantly enhance customer loyalty and drive repeat business.

Media

Media

Integrations Supported

Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
For-Sight CRM
Google Business Profile
RoomRaccoon
Tripadvisor

Integrations Supported

Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
For-Sight CRM
Google Business Profile
RoomRaccoon
Tripadvisor

API Availability

Has API

API Availability

Has API

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Pricing Information

30$/month/property
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Reva

Company Location

United States

Company Website

www.joinreva.com

Company Facts

Organization Name

GuestRevu

Date Founded

2014

Company Location

United Kingdom

Company Website

www.guestrevu.com

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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