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What is Reveall?
Reveall empowers product teams to take a customer-centric approach by simplifying the planning and prioritization of products with assurance. With Reveall, teams can easily collaborate on customer insights, visualize customer journeys, and prioritize product opportunities, all from a single platform.
To gain a comprehensive understanding of customer needs and make informed product choices, you can:
- Centralize all customer information by importing and storing all research and feedback into one reliable source.
- Use custom tags and sentiment analysis to emphasize critical insights.
- Organize findings into coherent Insights, allowing you to group similar data and formulate actionable conclusions through tailored insight reports.
- Develop customer journey maps to provide context to your customer insights and assess user experience visually.
- Strategically plan and prioritize your upcoming initiatives by leveraging customer insights to determine what features to develop, seamlessly integrated with your project management tools.
This structured approach not only enhances decision-making but also fosters a deeper connection with your customer base.
What is Dovetail?
Dovetail is an AI-native platform designed to help organizations build better products through continuous, automated customer intelligence. It ingests and analyzes a wide range of qualitative data, including interview transcripts, support tickets, usability test results, survey responses, and document analysis, transforming them into rich, actionable insights at lightning speed. Dovetail’s AI-powered chat interface enables teams to ask questions and get instant, cited answers from customer data, fostering data-driven decision-making. The platform integrates smoothly with collaboration tools like Slack and Microsoft Teams, ensuring that customer feedback is woven into everyday workflows. It also includes a recruitment feature, allowing teams to find and manage research participants from a pool of over 3 million verified consumers and professionals. Trusted by some of the world’s most innovative companies including Amazon, Atlassian, and Okta, Dovetail has proven ROI benefits—delivering over 200% return with payback in under six months. The platform supports a variety of roles such as product managers, UX researchers, designers, marketers, and customer success teams, making it versatile for enterprise-wide adoption. Dovetail continuously organizes feedback from disparate channels, alerts teams to emerging themes, and tracks trends over time, helping businesses stay close to their customers’ needs. Its enterprise-grade security and compliance features ensure data privacy and reliability. By simplifying the process of capturing and analyzing customer intelligence, Dovetail accelerates innovation and drives superior user experiences.
Integrations Supported
Airtable
Intercom
Jira
Microsoft Teams
Slack
Stackreaction
SurveyMonkey
Zendesk
Asana
Evernote
Integrations Supported
Airtable
Intercom
Jira
Microsoft Teams
Slack
Stackreaction
SurveyMonkey
Zendesk
Asana
Evernote
API Availability
Has API
API Availability
Has API
Pricing Information
€19 per month
Free Trial Offered?
Free Version
Pricing Information
$29/user/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Reveall
Date Founded
2021
Company Location
Netherlands
Company Website
www.reveall.co
Company Facts
Organization Name
Dovetail Research
Date Founded
2017
Company Location
Australia
Company Website
dovetail.com
Categories and Features
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Product Roadmap
Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management
UX
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
Categories and Features
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Insight Engines
AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis
Qualitative Data Analysis
Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis
UX
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research