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What is Reviato?

Reviato is a specialized software designed for the hospitality industry, focusing on review analytics for venues such as restaurants, cafés, boutique hotels, and guesthouses. This innovative platform consolidates customer feedback from major sites like Google, TripAdvisor, Booking.com, Airbnb, and Facebook into one intuitive dashboard, allowing users to identify sentiment trends, recurring themes, and pressing concerns that require attention. By leveraging Reviato, hospitality teams can quickly understand what guests appreciate or dislike, thus avoiding the tedious process of analyzing each review individually. Consequently, businesses are empowered to concentrate on improving guest experiences through actionable insights, rather than getting lost in a vast array of feedback. Additionally, this streamlined approach helps establishments stay ahead of customer expectations by proactively addressing issues and enhancing their service offerings.

What is IntuitiveStay?

GUEST FEEDBACK Guests scan a QR code to privately rate their experience against the Guest Connection Scoreâ„¢ (GCSâ„¢), a four-pillar EI framework measuring Empathy, Resilience, Anticipation, and Recognition. Low scores trigger an instant red alert to the owner before the guest checks out. Strong scores automatically nudge guests toward leaving a public review, protecting your reputation on autopilot. OWNER DASHBOARD Real-time pillar scores, AI daily summaries, Guest Voice Cloud, Pillar Trend charts, and Recent Feedback give owners a complete view of every interaction. Compare your private GCS against your public Airbnb or TripAdvisor rating to catch reputation gaps before they appear publicly. KEY FEATURES + Vent Boxâ„¢: private complaint routing before frustration reaches a review site + Name Dropâ„¢: staff earn named recognition when guests mention them directly + Same-shift QR recovery: resolve issues while the guest is still on-site + Red Alert Analytics: instant notifications for critical low-score submissions + AI morning briefing: daily focus sent to your inbox, not buried in a dashboard + Superhost Tracker: monitor private scores against the 4.8 Airbnb threshold + Staff Passport: portable EI credentials your team keeps and carries forward + City Leaderboard: see how you rank against local competitors in real time + Reviews Intercepted: catch damaging feedback before it goes public

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$27.99
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

EthosLink

Company Website

www.reviato.com

Company Facts

Organization Name

IntuitiveStay

Date Founded

2026

Company Location

United Kingdom

Company Website

www.intuitivestay.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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