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What is ReviewGun?

ReviewGun is a mobile-focused application aimed at simplifying the process of requesting reviews from home-service professionals like plumbers, roofers, and HVAC technicians. Once a job is completed, technicians can swiftly generate a text message that includes a link to the business’s Google review page, which they can dispatch via their preferred messaging platform. The application offers personalization options with client-specific details and comes equipped with various pre-set templates designed for different types of service encounters, ranging from regular maintenance to emergency repairs. Furthermore, ReviewGun keeps track of every request made, recording crucial information such as the customer's name, the technician's details, and the time of the request, which allows teams to assess their outreach history before initiating new requests. Businesses can also increase visibility for their Google review link by incorporating QR codes on invoices or displaying them at service points. This mobile-centric solution is purposefully developed for on-site usage, seamlessly weaving review requests into the job completion workflow without requiring customers to download any apps. By optimizing this process, ReviewGun significantly boosts the likelihood of obtaining meaningful customer feedback right after the service is rendered, fostering a culture of continuous improvement in service delivery. Thus, it serves as a vital tool for businesses aiming to enhance their online reputation and customer engagement.

What is 360 Synergy?

360 Synergy is an all-encompassing cloud-based solution tailored for field service businesses, merging workforce management with tools aimed at enhancing their reputation. The platform incorporates an array of features including onboarding workflows, document management, effective team communication, event planning, goal tracking, polling, anonymous feedback systems, achievement badges, and performance analytics. Managers can create leaderboards to highlight their technicians' efforts, utilize an AI-powered knowledge base for vital operational information, and keep track of team interactions seamlessly. Field workers can request customer reviews through methods such as SMS, email, or QR codes while also monitoring their review performance metrics. Moreover, the platform adeptly directs satisfied customers to leave reviews on Google while guiding dissatisfied clients to a private feedback channel for resolution. The use of AI technology also facilitates the generation of responses to Google reviews, which further boosts customer interaction. This platform is particularly beneficial for mobile service industries like HVAC, cleaning, landscaping, pool services, and pest control, helping them achieve better employee coordination, foster a positive workplace culture, and actively seek customer feedback. With a single monthly subscription covering all platform features, businesses can manage user limits and incur additional charges only for extra users, allowing for scalable engagement and operational effectiveness as necessary. This flexibility empowers businesses to adapt their use of the platform based on their evolving needs and growth.

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Integrations Supported

Google Business Profile

Integrations Supported

Google Business Profile

API Availability

API Availability

Pricing Information

$29/month
Starter costs $29/month, and Pro costs $59/month. Both plans include a 3-day free trial. A payment card is required to start, but there is no charge if you cancel before the trial ends. Neither plan has per-text fees or a monthly request cap.
Free Trial Offered?

Pricing Information

$499/month
The $499 monthly plan includes up to 20 users and all modules. Additional users are $10 per user per month.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

ReviewGun

Date Founded

2026

Company Location

United States

Company Website

www.reviewgunapp.com

Company Facts

Organization Name

360 Synergy

Date Founded

2025

Company Location

United States

Company Website

360synergy.net

Categories and Features

Review Management

Not specified

Categories and Features

Employee Engagement

Not specified

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