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What is ReviewMonitoring.com?

We simplify the review monitoring and analytics process for leading eCommerce platforms. With just a few clicks and access to our diverse features, you can swiftly pinpoint a product's advantages and areas needing improvement. Our consumer packaged goods (CPG) clients have emerged as the key influencers of the features we develop. Our platform is built in collaboration with insights gathered from your industry peers. Our goal is to automate the analysis of customer feedback and reviews, providing you with valuable insights into critical aspects of product performance. This collaborative development approach ensures that we focus on your objectives, whether you choose to connect through chat, phone, or email. We gather data from over 15 major retail websites, allowing you to uncover the strengths and weaknesses of different products effectively. Gain insights into what succeeds and where enhancements are warranted. With unlimited user access and the ability to oversee 1-10k+ products, our platform is designed to evolve continuously. We are dedicated to offering a clear overview of our services and addressing any questions you might have, ensuring that you are equipped with all necessary information for informed decision-making. Ultimately, our commitment lies in empowering your success as you navigate the intricacies of product performance analysis while fostering a deeper understanding of market trends.

What is Monact?

Monact provides a solution for businesses to collect customer feedback and reviews by incorporating a QR code on a card placed inside the packaging of their orders. By designing a straightforward survey, generating a print-ready PDF, and including the card in the shipment, sellers can encourage customers to scan the code while the package is still being opened, enabling them to answer questions before being redirected to a page that highlights various review platforms. The feedback and scanning data are subsequently aggregated and displayed on a dashboard as customers unpack their orders. This service is particularly beneficial for sellers on platforms like Amazon, Etsy, eBay, and Shopify who do not have the means to directly email their customers; thus, the card functions as their primary method of communication. Campaigns can be organized either as surveys—featuring scoring, multiple-choice, or open-ended questions shown sequentially—or as direct review campaigns that navigate buyers straight to their preferred review sites, with the option to switch between formats without needing to reprint. Importantly, Monact ensures that all customers reach the same final screen irrespective of their feedback, as there are no restrictions on reviews based on their responses. Data can also be exported in CSV format, and users can take advantage of a complimentary plan, which includes the first 250 printed cards for those who choose a paid subscription. Furthermore, this unique strategy not only encourages authentic customer interaction but also significantly improves the overall shopping experience, making it a valuable tool for online sellers.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

£39/month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

ReviewMonitoring.com

Company Location

United States

Company Website

reviewmonitoring.com

Company Facts

Organization Name

Monact (Thrilla Digital LTD)

Date Founded

2026

Company Location

United Kingdom

Company Website

monact.co

Categories and Features

Review Management

Not specified

Categories and Features

Customer Feedback

Not specified

Review Management

Not specified

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